Estimating Manager

Applicants should be familiar with vehicles and have a basic understanding of mechanical systems. They should be able to explain necessary repairs and estimated completion timelines to customers, as well as locate the parts needed for repairs.

The Estimator will prepare estimates by inspecting visible damage and gathering information about the accident. They will also explain the next steps to customers to help get them back on the road.

Daily responsibilities include preparing estimates for walk-in customers and scheduled appointments, as well as managing assigned vehicles throughout the repair process. The Estimator is responsible for each assigned vehicle from customer drop-off through pickup.

The typical repair process includes:

• Inspecting the vehicle at drop-off, completing check-in, and taking initial photos.
• Reviewing the vehicle during disassembly to identify hidden damage.
• Preparing supplemental estimates for any additional damage.
• Discussing additional damage and required repairs with the customer and insurance representative.
• Ordering necessary parts.
• Coordinating the vehicle’s progress through body repair, painting, reassembly, and detailing.
• Performing a final inspection and coordinating pickup with the customer.

The Estimator will meet with the shop manager daily to review the status of all assigned vehicles and resolve issues to keep repairs on track for the initially quoted completion date.

Applicants without prior experience must be willing to learn. We provide hands-on training and access to web-based training.

Essential Competencies

• Strong written and verbal communication skills.
• Strong computer and technology skills.
• Strong sales skills.
• Ability to work effectively as part of a team.
• Strong problem-solving skills.
• Excellent attention to detail.
• Basic math skills.

Preferred Qualifications

• Experience in a body shop or mechanical repair setting.
• Sales experience.

Job Types: Full-time, Part-time

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Professional development assistance

Work Location: In person