Estimator

Roles & Responsibilities:

The Estimator position is the primary sales position in the company. Estimators are charged with delivering the customer experience in the home and/or showroom. Duties include, but are not limited to:

• Interact with customers in the home and/or showroom to develop a complete understanding of customer need(s)

• Make proactive suggestions of company products & services that address customer need(s)

• Convey and manage realistic customer expectations

• As appropriate, accurately measure rough openings / space to facilitate accurate pricing and ordering

• Generate legible and accurate shop drawings for quotes/jobs as required

• Develop professional quotation(s) and present to customer(s) in a prompt fashion

• Capture all additional relevant details about the customer and/or job location to facilitate a successful

• Effectively communicate job and customer details to other team members, including front office and Installation to facilitate success.

• Entry of relevant details into company sales software in a timely manner

• Proactively follow up with customers on pending sales quotes

• Proactively communicate with company vendors, including ordering of materials required for sold jobs

• Promptly follow up with customers post-installation to ensure that they are satisfied with the materials, workmanship, and service that the customer received.

• Self-generate leads through effective promotion of company products and services to potential customers through a variety of means including, but not limited to home shows, B2B networking, cold-calling, etc.

Qualifications & Educational Requirements:

• 2 years residential glass experience (glazing, ordering, estimating, and/or office/project management)

• In-home sales experience preferred

• HS Diploma or equivalent

• All candidates must pass initial background check and drug test.

Preferred Skills:

• Excellent verbal/written communications skills

• Microsoft Office proficient (Word, Excel)

• Experience with estimating, fabricating, and/or installing residential glass products

• Hardworking, motivated, with excellent organizational and time-management skills

*Eligibility for company benefits contingent upon completion of initial employee probationary period