Estimator/Inside Sales Representative/Engineer

Overview

This role is responsible for preparing accurate and competitive cost estimates for our products and services, including heat treating, abrasive blasting, painting/coating, and related metal processing services, while ensuring pricing is aligned with company policies, customer requirements, and market conditions.

The second aspect of the role is driving sales by providing quotations, closing orders, processing customer orders, and offering technical knowledge on products, services, and manufacturing processes. This role acts as a key point of contact between customers and the company, ensuring a smooth sales process, effective communication, and high customer satisfaction while supporting opportunities across heat treat, blast, paint, and value-added finishing services.

As we expand our operations, we are looking for two distinct roles to support our regional success: one will be based in our Puslinch facility, and the other will be based in our Burlington facility."

Responsibilities

• Review project specifications, drawings, and customer requirements to prepare detailed estimates
• Analyze labor, material, and time requirements to determine overall project cost
• Request and evaluate supplier and subcontractor quotes
• Prepare formal quotations and proposals for customers
• Collaborate with sales, operations, and engineering teams to ensure estimates are feasible and aligned with production capabilities
• Maintain historical cost data and update pricing databases
• Participate in project handoff meetings to ensure smooth transition to operations
• Identify cost-saving opportunities and recommend value‑engineering options
• Respond to customer inquiries via phone, email, and online channels
• Prepare, sell and follow up to close on own quotes, pricing requests, order confirmations, and obtaining Purchase Orders from customers
• Maintain strong product knowledge to guide customers toward appropriate solutions
• Coordinate with operations and purchasing to ensure accurate and timely order fulfillment
• Build and maintain strong customer relationships through proactive communication
• Track sales opportunities and update CRM/quote logs/internal systems
• Support outside sales with estimates, documentation, pricing, and customer follow‑ups
• Handle order changes, returns, and issue resolution professionally
• Interaction with customers face to face during their visit in some instances
• Other duties as assigned

Qualifications

• College or Engineering Degree or equivalent Technical Sales experience
• 3+ years of experience in industrial sales and/or estimating
• Solid Works

Skills

• Strong analytical and mathematical skills
• Ability to read and interpret technical drawings and specifications
• Excellent attention to detail and accuracy
• Proficiency with estimating software, spreadsheets, CRM and ERP systems
• Strong communication and negotiation skills
• Comfortable working in a fast-paced, deadline-driven setting
• Strong customer service and communication skills
• Sales experience in a technical or product‑based environment is an advantage

Total Rewards & Compensation

• We believe in sharing our success with the people who build it. On top of a competitive yearly base salary, you will be entitled to a generous bonus, driven directly by your personal performance and overall company profitability.

Pay: $65,000.00-$75,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• On-site parking
• Profit sharing
• Tuition reimbursement
• Vision care

Work Location: In person