ET&T Project Manager (Emerging Technology & Tools)

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Key Responsibilities

• Define and manage the roadmap, requirements, milestones, dependencies, risks, and delivery plans for field-support and diagnostic-tool programs.
• Lead program execution across Engineering, Service, Quality, Product Management, Manufacturing, Operations, and external technology partners.
• Ensure new server platforms launch with the diagnostic, telemetry, service-data, troubleshooting, and repair capabilities required for field support.
• Translate serviceability needs and user feedback into clear technical and operational requirements for engineering teams.
• Apply agile project-management practices to coordinate deliverables, resolve issues, and maintain alignment across global stakeholders.
• Establish program governance, track progress, and provide clear reporting on milestones, risks, quality, decisions, and corrective actions.
• Coordinate monthly quality reviews and drive action plans that improve diagnostic effectiveness, service readiness, and field-support outcomes.
• Manage programs throughout their lifecycle, from initial planning and platform development through launch and sustaining operations.

Skills Experience Must-have

• More than five years of experience in technical project or program management, preferably supporting server products or data-center infrastructure.
• Demonstrated experience managing server development programs, platform launches, or related hardware, firmware, service, or support initiatives.
• Working knowledge of server hardware, firmware, BMC, telemetry, diagnostic tools, log analysis, or related serviceability technologies.
• Experience defining product or program roadmaps, gathering requirements, and managing schedules, dependencies, risks, and stakeholders.
• Strong knowledge of project-management methodologies, including agile practices and structured program governance.
• PMP certification.
• Strong English communication, presentation, stakeholder-management, and problem-solving skills for collaboration across global teams.

Good-to-have

• Experience with field-support tools, service automation, guided troubleshooting, predictive diagnostics, or problem-determination workflows.
• Experience working with service, quality, manufacturing, operations, or customer-support organizations.
• Understanding of field service user experience and the needs of service technicians supporting enterprise server platforms.
• Experience managing multi-year programs through development, launch, and sustaining phases.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.