A
Akana Services
EUC Support Engineer
Skills
Compliance
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹600,000 / year
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
14 August 2026
What they need
Job Description:
- Provide L1/L2 support for desktops, laptops, and peripherals
- Perform hardware installation, replacement, and basic troubleshooting
- Manage device lifecycle (allocation, tracking, refresh, decommission)
- Support OS (Windows/Mac), software installation, and patching
- Handle basic network issues (Wi-Fi, VPN, LAN, DNS/DHCP)
- Use tools like Intune/SCCM for device management
- Manage tickets and ensure SLA compliance
- Support onboarding/offboarding and user setup
- Maintain asset and support documentation
- Escalate complex issues to L3 teams
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