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EUS Team Lead

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Onsite

EUS Team Lead

CMS It Services

EUS Team Lead

1 month ago

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Important information


Contract type:

Permanent

Work mode:

Onsite

Published on:

8 September 2026

What they need


Roles and Responsibilities :

  • Lead a team of desktop support engineers to provide technical assistance to end users.
  • Manage and prioritize IT tickets, ensuring timely resolution of issues affecting business operations.
  • Collaborate with other teams to resolve complex technical problems that require coordination across multiple departments.
  • Develop and maintain documentation for desktop support processes, procedures, and knowledge base.

Job Requirements :

  • 5-15 years of experience in IT support or related field.
  • Strong leadership skills with ability to manage a team effectively.
  • Excellent communication skills for interacting with both technical and non-technical stakeholders.
  • Proficiency in hardware support, IT team lead, desktop support lead, desktop team lead roles.

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