EV Supervisor -Coimbatore

Key Responsibilities

• Supervise and manage day-to-day showroom operations.
• Lead, motivate, and monitor showroom sales executives to achieve sales targets.
• Ensure excellent customer service and a seamless vehicle buying experience.
• Assist customers with EV product information, features, financing options, and after-sales services.
• Monitor showroom appearance, vehicle displays, and promotional activities.
• Track sales performance and prepare daily, weekly, and monthly sales reports.
• Manage test drives, vehicle deliveries, and customer follow-ups.
• Handle customer complaints and resolve issues professionally.
• Coordinate with service, finance, and inventory teams for smooth operations.
• Ensure compliance with company policies, safety standards, and operational procedures.
• Train and mentor new sales staff on EV products and sales techniques.

Required Qualifications

• Bachelor's Degree in Business Administration, Marketing, Automobile Engineering, or a related field.
• 3 to 5 years of experience in automobile dealership, EV showroom, or retail sales operations.
• Proven experience in team supervision and sales management.
• Strong understanding of electric vehicle technology, charging infrastructure, and EV market trends.
• Excellent communication, leadership, and customer relationship skills.
• Proficiency in MS Office and CRM software.
• Ability to work under pressure and achieve sales targets.

Key Skills

• Showroom Operations Management
• Team Leadership & Staff Supervision
• EV Product Knowledge
• Sales & Target Achievement
• Customer Relationship Management (CRM)
• Inventory Coordination
• Presentation & Communication Skills
• Problem Solving & Conflict Resolution
• Reporting & Documentation
• Customer Retention Strategies

Preferred Attributes

• Passion for sustainable mobility and electric vehicles.
• Strong interpersonal and negotiation skills.
• Ability to guide customers through the EV adoption journey.
• Result-oriented and customer-focused mindset.