Event Assistant Assistant Manager

Job Purpose

We are looking for a proactive, resourceful, and results-oriented

Account Servicing / Event Assistant Manager

to join our dynamic and fast-growing team. This role offers hands-on training and development in event management and plays a pivotal role in delivering successful client projects.

You will be responsible for coordinating suppliers, managing project timelines, and ensuring seamless execution of events across various formats.

Key Responsibilities

Account Management

Develop and implement strategic plans to enhance the client journey across both digital and physical touchpoints.

Act as the main liaison for assigned clients, ensuring consistent and professional communication.

Cultivate strong relationships with senior stakeholders, decision-makers, and influencers within client organizations.

Lead project execution to ensure on-time, cost-effective, and high-quality delivery aligned with client goals.

Participate in discovery and briefing sessions to gain insights into client needs and contribute strategic solutions.

Address client concerns proactively and escalate critical issues to the Account Director when needed.

Collaborate with internal strategy and creative teams to develop innovative, client-centric solutions.

Maintain accurate reporting of account metrics, including billing, profitability, and CRM updates.

Organize and archive all relevant account documentation for continuity and internal reference.

Event Management

Understand clients’ event requirements in detail, including layout planning and site inspection coordination.

Deliver attentive and personalized service through clear, confident communication.

Plan and execute events that meet client objectives while identifying and addressing potential issues early.

Manage diverse event formats such as conferences, roundtables, hospitality events, and client appreciation functions.

Oversee all stages of event delivery—from budgeting and planning to on-site execution and post-event analysis.

Liaise with and manage external vendors to ensure high-quality production and timely delivery.

Work cross-functionally with internal teams to ensure smooth execution and real-time client support.

Stay informed about company offerings and communicate them effectively during client interactions.

Provide consistent updates on project progress, key developments, and client feedback.

Requirements

3–4 years of experience in MICE, hospitality, tourism, integrated marketing, or a related industry.

Strong client service orientation with excellent communication and negotiation skills.

Highly self-motivated with sound judgment and a strong sense of accountability.

Ability to manage multiple priorities and perform under pressure.

Exceptional attention to detail and organizational abilities.

Proficiency in Microsoft Office (Word, Excel, PowerPoint); excellent writing and proofreading skills are essential.

Independent, dependable, and a detail-oriented team player.

Fast learner with the ability to adapt quickly and work efficiently in a fast-paced environment.

n2 is a data-driven experiential agency that specialises in delivering a comprehensive mix of online and on-ground marketing campaigns to translate our client’s brand story into a relevant, meaningful and memorable experience for their customers. We are entrusted with the reputation of Fortune 100 companies around the region. If you are keen to design cutting edge solutions that can push a brand forward, and can back that up with some good old fashioned hard work, we have an opening that will suit you.