Event Assistant – Front of House (PT/On-Call)

Location: Utica, NY

Job Type: Part-Time/On-Call, 12-Month

Mohawk Valley Community College provides accessible, high-quality educational opportunities to meet the diverse needs of our students. We are the community’s college, committed to student success through partnerships, transfer and career pathways, and personal enrichment.

The College is looking for exceptional colleagues to join the MVCC community. We are currently seeking an Events Assistant in our Events and Guest Services office. The Events Assistant supports the office by modeling and demonstrating the highest standard of excellence in quality customer service, responding quickly and courteously to patrons’ needs, in event preparation and conclusion, in the College’s performing arts venues or conference facilities on the Rome and Utica Campuses. Duties may include box office, ticket taking, ushering, and/or concessions.

Key Responsibilities For This Position Include

• Operates the Box Office Ticketing system to sell and process tickets, handling cash and credit card sales and reconciling with reports;
• Scans patron’s tickets upon entry and usher to the correct seat;
• Assists patrons with special seating requests or needs;
• Answers Box Office phone calls;
• Operates the concession stand;
• Serves as a contact person on-site for assigned event;
• Sets up technical needs for presenters such as PowerPoints, connecting to Wifi, or turning on music, when applicable;
• Performs other duties related to the job description as assigned by the Assistant Director of Events and Guest Services.

Work Schedule: Work assignments and weekly hours will vary based on departmental needs and the calendar of events. Candidates must be available to work weekends as needed and have flexibility to accept assignments during peak operational periods, particularly in May, June, and November.

Hours per week: This is an on-call, part-time position with no guaranteed number of hours.

Qualifications

• Associate's degree or a minimum of 60 completed college credits
• Effective customer service, interpersonal, and communication skills
• Ability to solve problems quickly and courteously
• Ability to maintain composure and a professional, friendly demeanor in a fast-paced environment
• Basic computer proficiency, including Microsoft PowerPoint
• Ability to stand for extended periods of time
• Ability to work evenings and weekends as needed

Additional Information

• Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements.
• Offers of employment are contingent upon the successful completion of a background check.

We encourage applicants who meet the minimum qualifications and have transferable skills to apply. If you have related experience that may not align perfectly with the job description, we’d still like to hear from you.

To learn more about MVCC, our culture, and employee benefits, please visit: https://www.mvcc.edu/about/discover Special Instructions to Applicants: Official academic transcripts required upon hire.

Salary: $16.00 per hour

For full consideration, apply by: 7/20/2026

Mohawk Valley Community College is an Affirmative Action, Equal Opportunity Employer deeply committed to a community of excellence, equity, and diversity. MVCC maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and global worldview. We value the many similarities and differences among individuals and groups. We are committed to preparing students to understand, live among, appreciate, and work in a world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, different abilities, sexual orientations and gender identities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.