Event Captain

If you are driven to deliver exceptional fan experiences that are beyond anything possible elsewhere and interested in working alongside a team of innovators and enthusiastic over-achievers, you will enjoy working with us! The Event Services Department oversees and organizes special events, meetings and conferences and internal Braves events at Truist Park on both non-game and game days. Our Event Captains support our Event Services Coordinators and serve as the on-site, day of contact for our clients, insuring a successful event by serving as the central point of communication for all internal operational partners. This is a great part-time entry level position allowing you to gain valuable experience in event planning and execution.

Responsibilities:

• Read and analyze Event Summaries in order to gather guest information, determine proper set up, timeline, specific guest needs
• Inspect and insure the ultimate success of all aspects of an event by insuring Truist Park is prepared to welcome our meetings and events guests. Aspects include including room set-up, audio visual, security, parking, guest services staff, housekeeping, and engineering
• Coordinate with all of our Operational Departments that all client requirements are set and ready prior to event start
• Act as day of point of contact for meetings and events including greeting clients and assisting them with all of their day of event needs
• Anticipate client and guest needs to enhance the overall event experience
• Problem solve in a timely and professional manner
• Work in unison with internal partners and outside vendors to ensure a positive client and guest experience
• Have a practicing knowledge of ballpark policies to ensure the safety of all guests and employees

Required Qualifications

• Minimum 2 years + experience in client facing, customer service
• Must be able to work in a fast-paced environment while maintaining meticulous attention to detail
• Work in various weather conditions including heat, cold, rain. etc.
• Stay active for 8+ hours, including climbing up/down stairs
• Must have flexibility to work evenings, weekends and holidays
• Must have reliable transportation to and from work

Preferred Qualifications:

• Experience in events, hospitality, hotel management or service industry preferred

The Atlanta National League Baseball Club, LLC is an equal opportunity employer. A diverse workforce representing varied backgrounds, perspectives, and experiences is key to delivering on our business promise to our fans and the communities we serve. All qualified candidates are welcome to apply.

If you are disabled as defined by the Americans With Disabilities Act and require a reasonable accommodation in order to complete your online application, including making a change to the application process, please contact our Human Resources team at [email protected]