Event Host

SUMMARY

At 814 Lanes and Games’ our Event Hosts provide friendly, enthusiastic service for our party customers. A Party Host sets the tone for a memorable experience by leading fun activities for the children while the parents sit back and enjoy the party. You will greet families, serve food and beverages, and guide children through scheduled activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

• Greeting and communicating with guests and answering event related questions.
• Responsible for setting up, cleaning, and maintaining the room setup for events.
• Serve food, beverages, and/or cake to event guests.
• Maintain appropriate food levels on group buffets, platters, drink stations, etc.
• Assisting with delivering the best possible experience for event clients and notifying Management immediately if assistance is needed.
• Maintain cleanliness and organization in the event area throughout the event.
• Resetting all event rooms and areas to the default setting when done.
• Assist as needed in other areas as requested by a lead or manager.
• Maintain uniform standards and a professional appearance.

Knowledge, Skills, and Abilities:

• Party Hosts are team players who are enthusiastic, friendly, organized, reliable, patient, and are willing to go the extra mile for our customers.
• Previous customer service experience is preferred but not required.
• Must be able to communicate clearly.
• Must be able to work weekends.

Education/Requirements:

• Must be at least 18 years old.
• Experience Preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

• The employee must be able to handle high stress situations on a day to day basis.
• The employee must be able to make judgment decisions and communicate clearly.
• The employee is frequently required to walk and stand.
• The employee occasionally is required to reach with hands and arms.
• Must have the ability to lift at least 25 lbs.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

• The noise level in the work environment is usually loud.