Event Management Service Associate

Job Summary

Ashton Hill Farm is seeking a dependable, organized, and service-oriented Event Management Service Associate to support event preparation, guest services, venue operations, and event-day activities. This role assists with setup, guest assistance, event supplies, vendor coordination, cleanup, and maintaining a professional environment throughout each event.

Responsibilities

• Assist with preparing event spaces and venue areas before scheduled events.
• Help arrange tables, chairs, decorations, signage, displays, and event equipment.
• Organize event supplies, materials, decorations, and service stations.
• Assist with loading, unloading, moving, and positioning event equipment and supplies.
• Support event coordinators and other team members with event-day operations.
• Welcome guests and provide friendly, professional assistance.
• Assist guests with basic questions and direct specific concerns to event supervisors.
• Support guest check-in, seating, registration, and other event activities as assigned.
• Assist with food and beverage service when needed.
• Maintain clean, organized, and presentable event areas throughout each event.
• Restock tableware, napkins, guest materials, and other event supplies.
• Communicate supply needs, equipment concerns, and guest service issues to supervisors.
• Coordinate with vendors, caterers, venue personnel, and event staff as directed.
• Follow event schedules, company procedures, venue requirements, and safety guidelines.
• Assist with event cleanup, packing, equipment collection, and venue breakdown.
• Handle event equipment, decorations, supplies, and customer property carefully and responsibly.
• Support efficient teamwork during setup, event service, and breakdown periods.
• Help organize and store event equipment and materials after events.
• Maintain a professional, courteous, and positive attitude throughout each assignment.
• Perform other event management and service support duties as assigned.

Qualifications

• Previous event, hospitality, catering, venue, customer service, or event support experience is preferred but not required.
• Friendly, professional, and service-oriented attitude.
• Strong communication and interpersonal skills.
• Good organizational skills and attention to detail.
• Ability to follow schedules, instructions, and event procedures.
• Ability to work effectively as part of a team.
• Comfortable working in busy and changing event environments.
• Reliable attendance and punctuality.
• Comfortable standing, walking, lifting, carrying, and performing hands-on event tasks.
• Ability to remain calm and professional during busy events.
• Willingness to work flexible schedules, including evenings and weekends when required.

Benefits

• Full-Time / Part-Time opportunities.
• Competitive compensation.
• On-the-job event management and hospitality training.
• Supportive and team-oriented work environment.
• Opportunities to develop event coordination and customer service skills.
• Opportunities for professional growth and advancement.
• Hands-on experience in event and venue operations.

About Ashton Hill Farm

Ashton Hill Farm provides an event environment focused on organized venue operations, guest service, event preparation, and professional hospitality. The team works together to support smooth event execution, maintain welcoming spaces, and provide attentive service to clients and guests.

Pay: $16.00 - $20.00 per hour

Expected hours: 42.0 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Parental leave
• Relocation assistance
• Retirement plan
• Tuition reimbursement

Work Location: In person