EVENT MANAGER

Job Title: Event Manager
Pat Mathis Construction Company/OVG360– Enmarket Arena and Johnny Mercer Theatre (Savannah,GA)
Full-time - Experienced
Categories: Events

Required Education: 4 Year Degree

Pat Mathis Construction Company as a Joint-Venture partner with OVG360 has an exciting opening for an Event Manager at the Enmarket Arena. The Enmarket Arena is a 9,500-seat arena with luxury suites, club seating, and first-rate food and beverage. The Enmarket Arena is an entertainment destination in the Southeast by hosting must-see national touring concerts, family shows, comedians, and more. The venue is also set to expand sports in the region by introducing a tenant ECHL hockey team in fall of 2022 along with presenting professional, collegiate and amateur sporting events.
Overview
This position will be a Pat Mathis Construction Company employee. The Event Manager will manage every aspect of front of house in the facility from pre-planning and scheduling staffing, to being the main front of house manager during the event. This role will work with third parties to recruit, train, motivate, and evaluate all front of house event staff including building security, guest services, medical staff, coordination of police presence, parking issues and interact with local public safety officials to ensure events run smoothly; coordinate communication between event related staff and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction. Additionally, they will be responsible for oversight of meetings and other smaller event activities that happen in Enmarket Arena and/or Johnny Mercer Theatre.
Responsibilities

• Responsible for planning, coordinating, and facilitating the front of house logistics of events throughout Enmarket Arena and the Johnny Mercer Theatre
• Coordinate meeting space, city and local events at Enmarket Arena and/or Johnny Mercer Theatre
• Work with and in support of the Director of Events, Senior Event Manger and Event Manager to coordinate staffing, and execute events throughout the arena and outside surrounding areas
• Timely and accurately communicate with building staff and third-party companies leading to a successful event
• Work with third party groups to select, train, motivate and evaluate Front of House staff
• Resolve event seating issues with box office when necessary
• Coordinate front of house show requirements and plan any show related VIP activities
• Plan and schedule all front of house staffing for the Enmarket Arena and Johnny Mercer Theatre.
• Develop and control staffing estimates including preparing pre-show event financial estimates and reviewing post-show invoices based on contractual staffing requirements.
• Deliver timely and accurate event information to the event department for settlements
• Troubleshoot during event preparation and during event to ensure that all event setups are correct including making decisions about policy, procedures, billing, and staffing
• Oversee all event staff, event-related front of house contract services
• Schedule through third party for event staff, security staff, police, fire and EMS staff and delegate assignments and review performance and results
• Assist with signing in all third-party staff and ensure all scheduled positions are on site and in assigned positions prior to opening doors for event
• Communicate in a timely fashion to the Director of Events, Senior Event Manager and other Event Managers
• Ensure all front of house equipment is setup and properly functioning prior to event and broken down after event. i.e walk through metal detectors, front of house entrances, ticket scanners etc.
• Receives and responds to tenants and the public or refers them to the Director of Events or Senior Event Manager
• Prepares event reports noting attendance, times, significant problems, etc.
• Interacts with other facility staff in a courteous, cooperative, and professional manner

Nonessential Job Functions:

• Other duties and responsibilities as assigned.

Qualifications

• Bachelor’s/Technical degree from an accredited college/university/school required.
• Minimum of two (2) years’ experience in facility events and operations management or an equivalent degree within Sports and Entertainment Management.
• Related experience and/or training in the public assembly industry in a supervisory or management position
• Must be able to work flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days.
• Knowledge of staffing preparation and control.
• Proficient knowledge of Windows and Microsoft Office software
• Knowledge of operational characteristics of events, including crowd management and control techniques; fire and public safety regulations, food service practices
• Must possess the ability to meet the physical demands of this job which include being able to access all areas of the facility, lifting and carrying according to industry standards, climbing, and working at various heights
• Self motivated with excellent interpersonal and communications skills and the ability to function and make management decisions in a fast paced high pressure environment with strong attention to detail and organization
• Ability to work independently and as part of a team
• Occasional travel may be required

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Events management: 1 year (Preferred)
• Customer service: 2 years (Preferred)

Work Location: In person