Event Manager

Overview
We are seeking a highly organized and dynamic Event Manager to join our team. The ideal candidate will be responsible for planning, executing, and overseeing a variety of events, ensuring that each occasion meets the highest standards of quality and guest satisfaction. This role requires a blend of creativity, attention to detail, and exceptional customer service skills to create memorable experiences for our clients and their guests.

Duties

• Support the group coordinator in ensuring the entire event runs according to schedule and always. aware of the schedule two hours ahead to ensure everything is set up and on time.

• Provide A/V support for lectures, as needed. • Staff Corner Store and Coffee Shop as requested.

• Remain visible at the check in desk, cafe, or Corner Store. • Curate, set up, clean up and execute with The Oaks team all enhanced experiences, as appropriate. (yoga, trail rides, massage, s’mores, hayride, check in/out, parking, wine tasting, coffee, fire pits, store, pie, instacart, etc).

• Replenish snacks, coffee, as needed. • Maintain oversight over property (doors are closed, bathrooms are tidy, pillows fluffed, etc).

• Report any property maintenance issues immediately.

• Check in regularly with the group coordinator, especially before leaving for the evening.

• Support the culinary team to ensure a great culinary experience and food is on time, etc.

• Provide outstanding guest services support (welcome, providing directions, toiletries, getting to know guests) and anticipate guest needs and exceed them whenever possible.

• Provide overnight on-call guest support as needed.

• Work as a team with any additional interns, event hosts or volunteers.

• Turn in any receipts (instacart, pie, wine) in a timely manner.

• Troubleshoot any unpleasant group/guest experience with Oaks Event Coordinator immediately.

• Capture any photos or videos of events and send them to the Marketing team.

Requirements

• Proven experience in event planning or management is preferred.
• Strong background in event marketing and customer service.
• Excellent communication skills with the ability to engage effectively with clients and guests.
• Familiarity with banquet operations and catering services is a plus.
• Ability to work collaboratively within a team while also demonstrating strong leadership capabilities.
• Exceptional time management skills with the ability to handle multiple projects simultaneously.
• Experience in hotel or hospitality settings is advantageous but not mandatory.
• A passion for creating memorable experiences through well-executed events.

Join us in crafting unforgettable moments that leave a lasting impression on our clients and their guests!

Job Type: Part-time

Pay: $21.00 - $23.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person