event operation specialist

About us

Heilo Pte Ltd is a dynamic and innovative organisation dedicated to delivering exceptional event experiences. We specialise in creating memorable occasions that bring people together and leave lasting impressions. Our team is passionate about excellence, creativity, and attention to detail, and we pride ourselves on our ability to execute seamless events that exceed expectations. We foster a collaborative culture where every team member plays a vital role in our success.

About the role

We are seeking an experienced Event Operation Specialist to join our team at Heilo Pte Ltd, based in the Central Region. This is a full-time position that plays a crucial role in the smooth execution and delivery of our events. As an Event Operation Specialist, you will be responsible for managing the operational aspects of events from planning through to completion. You will ensure that every detail is meticulously coordinated, timelines are met, and all stakeholders are satisfied with the delivery. This role is strategic in nature and directly contributes to the success of our event portfolio and the satisfaction of our clients and attendees.

What you'll be doing

• Coordinate and manage all operational aspects of events, including venue selection, logistics, staffing, and vendor management
• Develop and maintain comprehensive event timelines, checklists, and operational plans to ensure seamless execution
• Liaise with internal teams, clients, and external stakeholders to ensure clear communication and alignment on event objectives and requirements
• Manage event budgets, track expenses, and ensure cost-effective delivery whilst maintaining quality standards
• Oversee on-site event setup, registration, crowd management, and breakdown activities
• Monitor event operations during delivery and respond promptly to any issues or changes that arise
• Prepare detailed event reports, gather feedback, and identify areas for continuous improvement
• Ensure compliance with health, safety, and regulatory requirements throughout the event lifecycle
• Build and maintain strong relationships with venues, suppliers, and service providers
• Support the events team in delivering multiple events simultaneously and managing competing priorities

What we're looking for

• Minimum 2-4 years of experience in event operations, event management, or a related role within the events industry
• Strong project management skills with the ability to manage multiple events and deadlines simultaneously
• Excellent organisational and attention to detail capabilities, with a demonstrated ability to manage complex logistics
• Proficiency in event management software and Microsoft Office applications
• Exceptional communication and interpersonal skills with the ability to work effectively with diverse teams and stakeholders
• Problem-solving mindset with the ability to think on your feet and adapt to changing circumstances
• Experience in budget management and vendor coordination
• Knowledge of health, safety, and regulatory requirements relevant to event management
• A proactive, can-do attitude with a commitment to delivering exceptional results
• Preferred: Experience with virtual or hybrid event delivery, knowledge of event technology platforms, or experience in specific event types such as corporate functions, conferences, or experiential events

What we offer

At Heilo Pte Ltd, we are committed to creating a rewarding workplace where our employees can thrive professionally and personally. We offer competitive remuneration commensurate with experience and qualifications. Our team enjoys flexible working arrangements where possible, allowing for a healthy work-life balance. We provide opportunities for professional development and career advancement, with access to training and industry events. Our collaborative team environment fosters creativity and innovation, and we celebrate the achievements of our staff. Additional benefits include health and wellness initiatives designed to support the wellbeing of our employees. We believe in recognising and rewarding outstanding performance and contributions to our organisation's success.

Apply now

If you are an organised, detail-oriented professional with a passion for delivering exceptional events and meet the above requirements, we would like to hear from you. Please submit your resume, a cover letter outlining your relevant experience, and any supporting materials to our recruitment team. We look forward to receiving your application and learning more about how you can contribute to the Heilo Pte Ltd team.