Event Operations Associate

Job Summary

Ashton Hill Farm is seeking a dependable, organized, and service-oriented Event Operations Associate to support event preparation, venue setup, guest services, event-day operations, and post-event activities. This role works closely with event coordinators and venue team members to help ensure events are professionally organized, welcoming, and smoothly executed.

Responsibilities

• Assist with preparing event and venue spaces before scheduled events.
• Set up and arrange tables, chairs, decorations, signage, displays, and event equipment.
• Prepare indoor and outdoor event areas according to event requirements.
• Organize event supplies, materials, equipment, decorations, and service areas.
• Assist with loading, unloading, transporting, and arranging event equipment and supplies.
• Support event coordinators and venue staff with event preparation and day-of-event activities.
• Welcome guests and provide friendly, professional assistance.
• Assist with guest check-in, seating, directions, and general event support.
• Answer routine guest questions and direct concerns to the appropriate team member.
• Support food and beverage service when assigned.
• Monitor event areas and help maintain a clean, organized, safe, and presentable environment.
• Restock beverages, utensils, guest materials, supplies, and other event items as needed.
• Communicate maintenance needs, equipment issues, supply shortages, and service concerns to supervisors.
• Assist with routine coordination involving vendors, caterers, event staff, and venue personnel.
• Follow event schedules, venue procedures, company policies, and workplace safety guidelines.
• Handle event equipment, decorations, supplies, and customer property carefully and responsibly.
• Assist with event breakdown, cleanup, packing, and storage after events.
• Help return equipment and supplies to designated storage areas.
• Support coworkers during busy events and changing operational conditions.
• Perform other event operations and venue support duties as assigned.

Qualifications

• Previous event, venue, hospitality, catering, farm venue, or customer service experience is preferred but not required.
• Friendly, professional, and service-oriented attitude.
• Strong communication and interpersonal skills.
• Good organizational skills and attention to detail.
• Ability to follow schedules, instructions, and established event procedures.
• Ability to work effectively as part of a team.
• Comfortable working in busy, fast-paced, and changing event environments.
• Reliable attendance and punctuality.
• Comfortable standing, walking, lifting, carrying, and moving event supplies as needed.
• Comfortable working in both indoor and outdoor event settings.
• Ability to remain calm and professional when handling unexpected event needs.
• Flexible availability, including evenings, weekends, and event-based schedules when required.

Benefits

• Full-Time / Part-Time opportunities.
• Competitive compensation.
• On-the-job event and venue operations training.
• Supportive and team-oriented work environment.
• Opportunities to develop event coordination and customer service skills.
• Opportunities for professional growth and advancement.
• Hands-on experience in event and venue operations.

About Ashton Hill Farm

Ashton Hill Farm provides an event and venue environment focused on organized event preparation, guest service, venue operations, and professional event support. The team works together to help create welcoming, well-organized, and memorable experiences for clients and guests.

Pay: $17.00 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Parental leave
• Relocation assistance
• Retirement plan
• Tuition reimbursement

Work Location: In person