Event Sales Coordinator

About the role

As the Event Sales Coordinator, you will be one of the first points of contact for clients and will play an important role in taking them from their initial enquiry through to a confirmed event.

Key responsibilities

• Respond to and manage incoming event enquiries across email and phone
• Build strong relationships with prospective and existing clients
• Conduct venue tours and confidently showcase Hillstone's spaces, food, service and possibilities
• Understand each client's needs and create tailored event proposals
• Prepare quotes, proposals, contracts and booking documentation
• Follow up enquiries and actively convert leads into confirmed events
• Work towards agreed sales and revenue targets
• Manage your own sales pipeline and ensure enquiries are followed up promptly and professionally
• Coordinate with kitchen, operations and events teams to ensure client requirements are understood
• Assist clients with event planning, room layouts, menus, timings and other requirements

About you

• Previous experience in event sales, hospitality sales, venue sales, weddings, conferences or a similar customer-facing role
• A proven ability to convert enquiries into bookings
• Excellent written and verbal communication skills
• Strong sales and negotiation skills
• Exceptional attention to detail and follow-through
• Excellent organisational and time-management skills
• The ability to manage multiple enquiries and deadlines at once
• A warm, professional and confident manner
• A genuine interest in creating memorable experiences for clients
• Confidence using CRM, booking and Microsoft Office systems

About us

Hillstone is more than just a venue, it has a genuine history and a strong reputation within Brisbane's hospitality and events industry. The original Hillstone homestead dates back to 1886 and the property has been part of Brisbane's history for generations. In 1986, Jens Holland and Hans Pettersson took over the running of the historic clubhouse, beginning the next chapter of what would become Hillstone St Lucia. For more than 35 years, Hillstone has continued to evolve while retaining the character and heritage of the property. Since 1987, we have hosted more than 4,500 weddings, alongside thousands of corporate functions, private celebrations and special events. Today, Hillstone combines beautiful heritage spaces, expansive grounds, exceptional food and hospitality, and the flexibility to create truly memorable events.