Event Services Worker

Job Summary

Encore Entertainment is seeking a dependable, organized, and service-oriented Event Services Worker to support event preparation, venue setup, guest assistance, entertainment-related activities, and event-day operations. This role helps prepare event spaces, organize equipment and supplies, assist guests and event staff, and maintain clean and professional event areas.

Responsibilities

• Assist with preparing event venues and designated service areas before events.
• Set up tables, chairs, decorations, signage, displays, and event equipment as directed.
• Organize event supplies, materials, equipment, and service stations.
• Assist with loading, unloading, moving, and organizing event equipment and supplies.
• Support event coordinators, entertainment staff, supervisors, and other team members.
• Welcome guests and provide friendly, professional assistance.
• Assist guests with directions, seating, registration, and general event questions.
• Support guest flow and event service activities as assigned.
• Assist with entertainment or production support tasks when directed.
• Help monitor event areas and restock supplies throughout events.
• Communicate guest requests, supply needs, equipment concerns, and service issues to supervisors.
• Assist with routine coordination between event staff, vendors, performers, and venue personnel.
• Follow event schedules, setup instructions, service procedures, and venue guidelines.
• Handle event equipment, decorations, supplies, and customer property carefully.
• Maintain clean, organized, and presentable event spaces throughout each event.
• Follow workplace safety, sanitation, and event service procedures.
• Assist with event breakdown, cleanup, packing, and equipment storage.
• Help return event spaces and service areas to their proper condition after events.
• Work effectively with team members during busy event and entertainment periods.
• Perform other event services and support duties as assigned.

Qualifications

• Previous event, entertainment, hospitality, venue, catering, production, or customer service experience is preferred but not required.
• Friendly, professional, and guest-focused attitude.
• Strong communication and interpersonal skills.
• Good organizational and attention-to-detail skills.
• Ability to follow schedules, instructions, and event procedures.
• Ability to work effectively as part of a team.
• Comfortable working in busy and changing event environments.
• Reliable attendance and punctuality.
• Ability to perform hands-on setup, service, moving, and cleanup tasks.
• Professional and calm approach when assisting guests and coworkers.
• Flexible and willing to support different event-related responsibilities.
• Willingness to work varying schedules, including evenings and weekends when needed.

Benefits

• Full-Time / Part-Time opportunities.
• Competitive compensation.
• On-the-job event and hospitality training.
• Supportive and team-oriented work environment.
• Opportunities to develop event service and customer service skills.
• Opportunities for professional growth and advancement.
• Hands-on experience in event and entertainment operations.

About Encore Entertainment

Encore Entertainment provides an event-focused environment supporting professional gatherings, entertainment activities, and memorable guest experiences. The team works together to maintain organized event spaces, attentive service, efficient operations, and a welcoming atmosphere.

Pay: $16.00 - $20.00 per hour

Expected hours: 42.0 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Parental leave
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement

Work Location: In person