Event Supervisor

Join the team at Marnong Estate – where history, luxury, and hospitality meet.

Located just 15 minutes from Melbourne Airport and 35 minutes from the CBD, Marnong Estate in Mickleham is a premier destination offering award-winning dining, boutique accommodation, conference and event spaces, state of the art winery, cellar door and breathtaking views of the Macedon Ranges. Set on a historic property dating back to the 1840s, the estate combines heritage charm with modern sophistication, attracting guests from near and far for weddings, celebrations, corporate functions, and exceptional food and wine experiences.

Our Purpose

Marnong Estate is a premier hospitality, events, dining and accommodation destination located in Melbourne's north. Renowned for exceptional guest experiences, stunning event spaces, award-winning food and beverage offerings, and premium service, we are seeking an experienced and passionate Event Supervisor to join our Events team

About the Role

Reporting to the Event Manager, the Event Supervisor plays a critical role in ensuring the successful delivery of weddings, corporate functions, conferences, social events and estate activations. You will lead event service teams on the floor, coordinate operations, and act as the primary point of contact for clients on event days to ensure every experience exceeds expectations.

This hands-on leadership role is ideal for a hospitality professional who thrives in a fast-paced environment and takes pride in delivering exceptional service.

Key Responsibilities

• Lead event operations from setup through to pack-down.

• Supervise and support front-of-house event staff during service.

• Act as the primary contact for clients throughout their event.

• Ensure service standards, presentation and timing are consistently delivered.

• Coordinate communication between event, culinary and venue teams.

• Conduct team briefings and provide operational direction.

• Assist with rostering, timesheet approvals and event administration.

• Monitor stock levels and support inventory management.

• Address guest feedback and resolve concerns professionally.

• Uphold Marnong Estate's premium hospitality standards at all times.

• Foster a welcoming, knowledgeable and entertaining environment for guests

• Lead, train, and motivate staff to deliver excellent service standards

• Implement and maintain health, safety, and compliance standards across all areas

• Handle guest feedback, complaints, and escalations professionally

• Collaborate with management to report on performance, staffing, and business opportunities

To Be Successful You Will Have:

• Previous proven experience in a Supervisor role within events, hospitality or food and beverage.
• Strong leadership and team management skills.
• Outstanding customer service and communication skills.
• Experience coordinating weddings, functions, conferences or large-scale events.
• The ability to remain calm and professional under pressure.
• Strong organisational skills and attention to detail.
• RSA certification (essential)
• Flexible availability, including evenings, weekends and public holidays.
• Experience with POS systems and Event Orders

About You

• Passionate about hospitality and guest experience.
• A natural leader who enjoys mentoring and developing teams.
• Solutions-focused and proactive.
• Adaptable, resilient and highly organised.
• Reliable, accountable and professional.
• Committed to excellence in service delivery.

What We Offer

• A competitive salary package
• Staff privileges including accommodation, dining, and event discounts
• Professional development and career progression opportunities
• The opportunity to lead within a dynamic, sophisticated, and supportive environment

If you're an experienced hospitality professional looking to take the next step in your career and help deliver unforgettable events, we'd love to hear from you.

Apply now to elevate your Hospitality career with us.

**While we take the time to review all applications, only those who meet the job requirements will be contacted for an interview**