Event Team Member

Job Summary

Encore Entertainment is seeking a friendly, dependable, and team-oriented Event Team Member to support event preparation, setup, guest services, and day-of-event operations. This role assists with venue preparation, event materials, guest assistance, equipment organization, and general event support to help create a smooth and professional event experience.

Responsibilities

• Assist with preparing event spaces before scheduled events.
• Set up tables, chairs, signage, decorations, displays, and event materials as directed.
• Organize and prepare event supplies, equipment, and guest materials.
• Assist with loading, unloading, moving, and organizing event equipment and supplies.
• Welcome guests and provide friendly, professional assistance throughout events.
• Assist with guest check-in, registration, seating, directions, and general event support.
• Answer routine guest questions and direct complex concerns to the appropriate team member.
• Support event coordinators and supervisors with day-of-event tasks and schedules.
• Assist with coordinating event activities and maintaining smooth event flow.
• Work with vendors, venue staff, caterers, performers, and other event partners as directed.
• Assist with food and beverage service when assigned.
• Monitor event areas and help maintain a clean, organized, and welcoming environment.
• Restock refreshments, guest materials, supplies, and service items as needed.
• Communicate supply needs, guest concerns, schedule changes, and operational issues to supervisors.
• Handle event equipment, supplies, decorations, and customer property carefully.
• Follow event schedules, company procedures, venue policies, and safety guidelines.
• Assist with event breakdown, cleanup, packing, and storage after events.
• Support coworkers during busy event periods and help maintain efficient operations.
• Maintain a professional, positive, and helpful attitude throughout each event.
• Perform other event support and team duties as assigned.

Qualifications

• Previous event, hospitality, entertainment, catering, venue, or customer service experience is preferred but not required.
• Friendly, professional, and guest-focused attitude.
• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Good organizational skills and attention to detail.
• Ability to follow instructions, schedules, and event procedures.
• Comfortable working in busy and changing event environments.
• Reliable, punctual, and responsible work habits.
• Professional and courteous when interacting with guests, clients, vendors, and coworkers.
• Comfortable standing, walking, and performing hands-on event tasks.
• Ability to assist with light lifting, moving, and organizing event materials.
• Flexible availability for evenings, weekends, and varying event schedules when required.

Benefits

• Full-Time / Part-Time opportunities.
• Competitive compensation.
• On-the-job event and hospitality training.
• Supportive and team-oriented work environment.
• Opportunities to develop event coordination and customer service skills.
• Opportunities for professional growth and advancement.
• Hands-on experience in event and entertainment operations.

About Encore Entertainment

Encore Entertainment provides an event-focused environment centered on entertainment, guest service, organized event operations, and memorable event experiences. The team works collaboratively to support event preparation, execution, guest assistance, and post-event activities.

Pay: $16.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Paid training
• Referral program
• Relocation assistance

Work Location: In person