Events and Association Support

About Iceberg Group (Australia)
Iceberg Group (Australia) consists of an Association Management company and a Conference Management Company, specialising in managing associations and conferences. Operating nationally, and occasionally, internationally, for the past 30 years, we are currently a team of eight who work together to manage a number of associations and deliver superior conferencing experiences for our clients.  

Your role

We are looking for someone with a happy and can-do disposition to assist in our small and close knit office, where everyone depends on each other pulling their weight.

You will be supporting the Association Manager to provide a superior experience for members, and the events teams to pull off their amazing conferences. Collaborating closely with organisations across academic, healthcare, legal industries, you will assist a large cross section of people across different walks of life.

This role would suit an Events Graduate or an Executive Assistant, and will be commencing in October/November 2026.

Duties

• Answering phone and email enquiries
• Attending client meetings
• Taking and distributing minutes from client meetings
• Populating email newsletter templates
• Updating databases
• Maintaining websites
• Social media posting
• Satchel packing
• Uploading content for conference websites, apps, delegate handbooks, and other collateral
• General office duties (mail, couriers, petty cash, general errands
• Some travel involved

Experience & Qualifications

• To be awesome at Outlook
• Proven customer service skills
• High proficiency in MS Word, Outlook, Excel & PowerPoint
• Speedy & accurate alpha-numeric data entry skills
• Exceptional presentation & communication skills (verbal & written)
• To be efficient and able to prioritise competing tasks
• To be able to work effectively and  collaboratively as part of a team as well as independently
• Excellent personal presentation
• Self motivation and flexibility
• Tertiary Event Management qualifications
• Experience in an admin role appreciated, but not essential - attitude is more important
• Experience in EventsAir and/or Membes platforms would be awesome!

Please apply by uploading a resume and cover letter, outlining your experience to SEEK.  Please do not send applications directly to Iceberg.

What we offer

At Iceberg, we are committed to creating a supportive and rewarding work environment. We offer competitive remuneration commensurate with experience and qualifications. Our team benefits from opportunities to develop new skills and grow within a creative industry, working on diverse and exciting projects. We foster a collaborative workplace culture where your contributions are valued and recognised. We provide a supportive work environment that encourages professional development and offer flexibility where possible to support work-life balance. Our team enjoys the satisfaction of delivering exceptional events and being part of a company that values innovation, professionalism, and client success.

How to apply

If you are passionate about events and association management and believe you would be a great fit for our team, we would love to hear from you. Please submit your resume, a cover letter outlining your relevant experience, and any references to the SEEK platform. Apply now to join Iceberg Group Australia and be part of a team that creates extraordinary experiences.