Events Manager

Company Description

Raffles and Fairmont Makati offer a refined blend of heritage, luxury, and contemporary elegance in the heart of Manila’s financial and commercial district. With world-class hospitality and exceptional service, both hotels create an atmosphere of sophistication and comfort, making them premier destinations for business and leisure travelers alike.

Together, they feature 312 exquisitely designed accommodations, including 32 exclusive suites at Raffles Makati and 280 elegantly appointed rooms and suites at Fairmont Makati, complemented by exceptional dining experiences, luxurious spa treatments, and modern business facilities.

At Raffles Makati, guests enjoy an intimate retreat enriched by legendary Raffles Butlers, a deep connection to art, literature, and culture, and an ambiance of timeless refinement. Meanwhile, a sophisticated urban sanctuary awaits guests at Fairmont Makati, where they can experience skyline views, seamless luxury, and effortless modern indulgence in a world-class setting.

Job Description

• Generates new event business through proactive sales calls, market research, networking, client visits, hotel inspections, industry events, and partnerships with corporate clients, agencies, event planners, and professional organizers.
• Builds and maintains strong client relationships by understanding business needs, provides personalized five-star service, conducts regular account reviews, and develops opportunities for repeat, referral, and long-term business.
• Converts inquiries into confirmed events by responding promptly, prepares tailored proposals and quotations, conducts site inspections, negotiates contracts, and upsells event spaces, catering, accommodation, and other premium hotel services.
• Achieves event revenue targets by managing an active sales pipeline, follows up on leads, monitors conversion and competitor activity, prepares accurate forecasts and reports, and coordinates confirmed events with relevant hotel departments.

Qualifications

• Graduate of a degree in Hospitality Management or any related field is an advantage.
• Minimum of five (5) years experience in events at a similar capacity in a luxury hotel is an asset.
• Strong leadership skills to motivate, train and supervise a team of employees.
• Experience with Opera and Microsoft Office applications.