Events Manager

Job Title: Client Servicing Associate

Location: Gurgaon

Industry: Event Management

Key Responsibilities:

• Act as the primary point of contact for clients — understanding their business objectives, event goals, and creative needs.
• Build and nurture long-term client relationships, ensuring repeat business and high satisfaction levels.
• Convert one-time event inquiries into ongoing partnerships or retainer accounts.
• Represent the company professionally on LinkedIn and industry networks to attract new clients and opportunities.
• Oversee end-to-end project execution — from concept development to event delivery.
• Collaborate closely with the creative, production, and operations teams to ensure the client’s vision is executed perfectly.
• Create and manage event timelines, budgets, and deliverables.
• Identify and pursue new business opportunities through LinkedIn networking, referrals, and direct outreach.
• Develop persuasive presentations, proposals, and pitch decks for new clients.
• Understand client industries, upcoming events, and marketing trends to suggest proactive event solutions.
• Support management in developing client retention strategies and upselling opportunities.
• Coordinate with cross-functional teams to ensure clarity on client requirements and deliverables.
• Maintain internal reports, client briefs, and documentation for every project.
• Conduct post-event evaluations and client feedback sessions to ensure continuous improvement.
• Requirements:
• Bachelor’s or Master’s degree in Marketing, Event Management, Communications, or a related field.
• 3-6 years of experience in client servicing or account management in the event management or experiential marketing industry.
• Excellent communication, presentation, and negotiation skills.
• Hands-on experience managing corporate events, brand activations, and government projects.
• Solid project management and multitasking abilities.
• Proficiency in MS Office (Excel, PowerPoint, Word) and CRM/project management tools.

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Client services/ Account Management: 3 years (Preferred)
• Events management: 3 years (Preferred)

Work Location: In person