Evidence and Access Coordinator

About Us

Broome Regional Aboriginal Medical Service (BRAMS) is a well-established Aboriginal Community Controlled Health Organisation that has been supporting the Broome community for over 40 years. Headquartered in Broome, Western Australia, BRAMS provides holistic, culturally safe primary healthcare, aged care, and community programs to Aboriginal people throughout the Kimberley region.

With a strong focus on person-centred, trauma-informed, and culturally responsive care, BRAMS delivers services designed around the needs of Aboriginal individuals and families. Our multidisciplinary teams work collaboratively to improve health outcomes and promote wellbeing across the lifespan.

Our vision: Healthy People – Strong Community – Bright Future.

About the Role

The Evidence and Access Coordinator assists people with disabilities to test eligibility for the National Disability Insurance Scheme (NDIS), navigate the NDIS access process, and coordinates the NDIS plan development process, including gathering the information and evidence required for eligibility and access.

Where access eligibility requirements are met, you will support participants through the coordination of planning meetings between the NDIA and the participant. Where eligibility requirements are not met, you will connect the person with other services, supports or pathways, ensuring no one is left without a clear next step. The role operates in accordance with the BRAMS Model of Care and Quality Care Framework, with all engagement culturally responsive, person-centred and respectful of Aboriginal culture, knowledge and values.

Your responsibilities will include, but are not limited to:

• Working collaboratively with NDIA staff, Remote Community Connectors, and Local Area Coordinators to identify potential participants and families eligible for the Scheme.
• Collaborating with participants and families to compile documented information and evidence that meets Scheme access and process requirements.
• Providing guidance and practical assistance to participants and families in completing the Access Request Form (ARF) and associated supporting evidence.
• Maintaining a presence in community, supporting planning and engagement meetings in accordance with documented servicing schedules.
• Serving as a key point of contact for potential participants and families, and acting as an intermediary with the Agency alongside community connectors and NDIA staff.
• Assisting community members to test their eligibility for the NDIS and guiding them through the Participant Pathway process.
• Facilitating and coordinating meetings involving participants, stakeholders, Remote Community Connectors, and NDIA staff to address access requirements and plan build.
• Providing warm referrals to appropriate alternative services or supports where a person does not meet NDIS eligibility requirements.
• Recording participant interactions and outcomes accurately, and contributing to program reporting, case summaries and data for funding acquittals.

About You

To be successful in this role, you must address the following selection criteria in your cover letter.

Essential

• Previous experience within an Aboriginal and Torres Strait Islander Community Controlled Health Service, or demonstrated understanding of the Aboriginal community controlled health sector.
• Demonstrated ability to communicate in a culturally appropriate way with Aboriginal community members.
• Understanding of the NDIS, including eligibility criteria, access processes and the participant pathway.
• Ability to gather, compile and organise evidence and documentation to support NDIS access applications.
• Strong interpersonal and relationship-building skills, with the ability to work effectively with participants, families and external stakeholders.
• Good organisational skills with the ability to manage competing priorities and maintain accurate records.
• Basic computer skills and ability to complete accurate documentation in organisational systems.
• A current Australian driver’s licence.

Desirable

• Understanding of the impact of disability on daily life and how reasonable and necessary supports can assist a person to participate in community and economic life.
• Experience facilitating professional introductions and establishing relationships between participants, families and relevant stakeholders or service providers.
• Experience working with NDIA staff, Local Area Coordinators or Remote Community Connectors.
• Accepted in the community in a role supporting people with disability and their families.

As our ideal candidate, you are approachable, positive and respectful, with a contemporary attitude to people with disability. You are reliable, organised and consistent in your follow-through, with a strong sense of confidentiality and professional boundaries, and are always open to learning and continuous improvement.

Please note: you must comply with BRAMS safety screening requirements, including a current or willingness to obtain a National Police Clearance.

Why Join Us?

BRAMS offers a competitive salary of $85,000 – $95,000 PLUS Super, along with a supportive and inclusive work environment and a host of generous benefits, including:

• Relocation Assistance of up to $5,000 to support your move to Broome
• Salary Packaging up to $15,900 + $2,650 Meal & Entertainment Benefits
• $1,300 Remote Area Allowance
• Up to 6 Weeks Annual Leave + 17.5% Leave Loading
• Free access to BRAMS GP, Dental & Allied Health services for you and your family
• Paid Study Leave & Financial Support for Professional Development
• Access to Employee Assistance Program (EAP)

This is a rewarding opportunity to join a respected Aboriginal Medical Service and play a vital role in connecting Aboriginal people and families across the Kimberley with the disability supports they need.

Please note that accommodation is NOT provided for this role, and candidates will need to secure their own housing locally. However, Relocation Assistance of up to $5,000 is available to support your transition to Broome.

Our Commitment to Safeguarding

BRAMS is committed to safeguarding children and young people. All applicants are subject to child safety screening processes and must uphold our safeguarding values at all times.

Next Steps

If you are passionate about community, culturally safe care, and making a real difference, we encourage you to apply today!

To apply or find out more, please contact us at [email protected]

BRAMS will commence shortlisting and interviews as applications are received. We encourage applicants to submit their applications at the earliest opportunity.