EVV Compliance Specialist

Position: EVV Compliance Specialist

Reports to: Administrator

Revised: 09/07/2025

Job Summary Brockton Home Health Care is looking for a detail-oriented and EVV Compliance Specialist to help maintain high standards in home care services. This key role ensures our road staffs and operations remain compliant with state of Massachusetts regulations and company policies. The EVV Compliance Specialist will make sure every road staffs will login into Axxess to complete Electronic Visit Verification (EVV) by clock-in and out according to their work scheduled.

About Brockton Home Health Care

Brockton Home Health Agency is a Medicaid and Medicare certified in Massachusetts and accredited by the Joint Commission - Accreditation of Healthcare Organizations (JCAHO). Brockton Home Health Care provides health services, Skilled and Non- skilled to adults and Elderly with Home support. Brockton Home Health Care also Provides Health care Staffing needs for Health facilities who needs staffing needs as well as Non-Medical Transportation Services

Our mission is to provide each client and family with a sense of comfort, knowing they are being cared for by professionals that are exceptional in their field and who are innately invested in the well-being of others

Key Responsibility:

• Functions as primary support for daily EVV monitoring
• Conduct internal audits to ensure adherence to agency policies and state regulations with EVV
• Identify gaps and re-educate road staffs as needed
• Assist with Electronic Visit Verification (EVV)
• Communicate with staffs and clients as needed
• Maintain organized compliance records and reports

Highlights:

• Brockton Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick day, 401k, direct deposit.
• Mileage reimbursement for all field travel.
• Salaried position that is paid bi-weekly.
• Great environment to work

Qualifications:

• The ideal candidate has previous experience working in a customer service or administrative role.
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
• Excellent telephone skills
• Highly professional and dependable
• Proficient computer and Internet skills, including Microsoft Office suite
• Previous customer service or administrative experience required; health care and/or home care experience preferred
• High school diploma or GED required
• Preferred Associate degree

As an accredited, regulated, certified, and licensed home health care provider, Brockton Home Health Care complies with all state/local mandates.

Brockton Home Health Care, and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Brockton Home Health Care provides health services, Skilled and Non- skilled to adults and Elderly with Home support. Brockton Home Health Care also Provides Health care Staffing needs for Health facilities who needs staffing needs as well as Non-Medical Transportation Services