Executive – Academic Office (10021)

Sunway International School (SIS) is seeking a highly organised, proactive and detail-oriented Executive – Academic Office to provide administrative support to our Canadian and Cambridge academic programmes. The successful candidate will work closely with school leaders, teachers, students and other departments to ensure the smooth day-to-day administration of the Academic Office.

Job Description

• Manage student records, admissions, student visa administration and academic progression, ensuring compliance with the requirements of the Malaysian Ministry of Education and the Ontario Ministry of Education.
• Assist in preparing, updating, and submitting documents related to programmes conduct, approvals, and school policies.
• Provide administrative support to the academic team, including coordinating teacher and class coverage, assisting with timetabling and room allocation, and maintaining student attendance records.
• Maintain accurate and up-to-date records for students, alumni, and their progression pathways.
• Assist in organising school events and activities, such as graduation ceremonies, orientations, parent-teacher meetings and extracurricular programmes.
• Assist in conducting student and parent surveys, analyse feedback and support continuous improvement initiatives.
• Serve as the CAS (Creativity, Activity, Service) Coordinator for IB Diploma Programme, ensuring students meet graduation requirements.
• Handle inquiries from students, parents, suppliers, and international agents.
• Monitor fee payments for both new and returning students, follow up on outstanding payments, and maintain positive relationships with parents and guardians.

Requirements

• A Bachelor’s Degree in Business Administration, Education, Management or a related field.
• Minimum 2 years of relevant experience in academic administration, school operations or a similar administrative capacity.
• Proficient in Microsoft Office applications.
• Strong spoken and written communication skills in English.
• Excellent interpersonal skills and customer service-oriented attitude.
• Ability to manage multiple priorities, work independently, and collaborate effectively within a team.

We thank all applicants for expressing their interest in this vacancy. Please note that only shortlisted applicants will be notified.