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Executive Account Director

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Onsite

Executive Account Director

Ladders

Executive Account Director

1 month ago

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Important information


Contract type:

Permanent

Location:

United States

Work mode:

Onsite

Published on:

8 September 2026

What they need


For our client, we are seeking a Executive Account Director to join the team of a leader in the Enterprise Technology space.

This role will serve as a key client-facing leader, ensuring complex engagements are coordinated smoothly from kickoff through ongoing delivery. The Executive Account Director will own day-to-day account orchestration, strengthen trusted relationships, and keep internal teams aligned on priorities, milestones, and client expectations. Success in this position will depend on strong communication, excellent organization, and the ability to resolve dependencies before they affect customer satisfaction.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $110,000 – $130,000 annually

Responsibilities

  • Serve as the primary client contact and build trusted relationships
  • Track active workstreams, deliverables, and deadlines
  • Identify and resolve scheduling conflicts and dependencies
  • Coordinate across teams to provide timely client updates
  • Plan and run status meetings with clear agendas and notes
  • Monitor account health and client satisfaction, addressing concerns promptly
  • Maintain organized documentation of account history and action items

Qualifications

  • 5+ years of experience in account management, client services, or project coordination
  • Bachelor's degree preferred or equivalent practical experience
  • Ability to manage multiple tasks and deadlines effectively
  • Strong relationship-building and communication skills
  • Experience coordinating across multiple teams
  • Familiarity with project-tracking tools

Benefits

  • Competitive compensation with generous stock options
  • 100% employer-paid top-tier medical, dental, and vision coverage
  • Unlimited PTO, parental leave, and free snacks
  • Collaboration with industry-leading professionals from top companies
  • Opportunity to be part of a fast-growing start-up with growth potential
  • Work on innovative, home-grown technologies
  • Engaging work environment with strong community values
  • Culture promoting innovation, performance recognition, and minimal hierarchy

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.

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