Executive Administrative Partner

The Company

At Servant, we specialize in empowering leaders and organizations within faith communities through innovative digital transformation and change management solutions. We are dedicated to providing tailored strategies that align with our clients' values and missions, focusing on service, integrity, and excellence. Our team is passionate about driving impactful change by equipping our partners with the tools and technologies they need to thrive in a digital age.

The Executive Administrative Partner serves as a trusted operational and relational extension of Servant’s leadership team, directly supporting the CEO (in personal capacity), Chief Operating Officer, and select Vice Presidents. This role is critical in enabling leaders to operate at their highest level by managing logistics, protecting focus, and ensuring seamless execution across calendars, communication, and travel.

This individual brings exceptional organization, discretion, and proactive problem-solving, paired with a heart for service and alignment with Servant’s mission and values.

Key Responsibilities

Executive Support & Prioritization

• Provide high-touch administrative support to the CEO (in personal capacity), COO and VPs
• Anticipate needs, remove friction, and ensure leaders are prepared, aligned, and focused on highest-impact work.
• Serve as a gatekeeper and strategic partner in managing time, priorities, and communication flow.

Email & Communication Management

• Triage and flag high-priority emails across executive inboxes.
• Draft, send, and follow up on communications with clarity, professionalism, and alignment to Servant’s voice.
• Maintain “inbox zero” discipline and ensure timely, thoughtful responses.
• Escalate urgent or sensitive matters appropriately.

Calendar & Scheduling Management

• Own and manage complex calendars.
• Coordinate internal and external meetings with precision and professionalism.
• Protect focus time and ensure alignment with strategic priorities.
• Navigate scheduling conflicts and shifting priorities with agility.

Travel Planning & Coordination

• Research, coordinate, and book travel (flights, accommodations, ground transportation).
• Build and maintain detailed travel itineraries aligned with executive schedules.
• Track preferences (airlines, seating, hotels, vendors) to optimize future bookings.
• Ensure seamless travel experiences, including contingency planning.

Expense Management & Stewardship

• Review, reconcile, and submit expense reports
• Ensure accuracy, timeliness, and alignment with Servant’s stewardship values.
• Partner with Operations for reporting, approvals, and monthly close processes.

Personal Administrative Support - specific to CEO

• Coordinate personal scheduling needs (e.g., workouts, medical appointments, family logistics) as appropriate.
• Ensure personal commitments are seamlessly integrated into executive calendars.

Time Tracking & Operational Support

• Support time logging and administrative tracking for applicable leaders.
• Ensure compliance with internal systems and reporting expectations.

Tools & Systems

• Google Workspace (Gmail, Calendar, Drive)
• Slack
• Zoom
• HubSpot
• Rippling as Expense Management tool
• Bill.com

Requirements

Qualifications

• 5+ years of experience supporting senior executives in a fast-paced environment.
• Exceptional organizational and time management skills with strong attention to detail.
• High level of discretion, integrity, and professionalism.
• Strong written and verbal communication skills.
• Proactive, resourceful, and solutions-oriented mindset.
• Ability to manage multiple priorities and adapt quickly in a dynamic environment.

Success Profile

• Operates with a high degree of ownership and follow-through.
• Anticipates needs before they arise and proactively solves problems.
• Builds trust quickly and maintains confidentiality at all times.
• Brings calm, clarity, and order to complex and fast-moving environments.
• Aligns work with Servant’s mission, values, and commitment to excellence.