Executive (Admissions) - Based in Malaysia

This is a 1-year contract role, based remotely in Malaysia.

1. Application Processing - Document Submission

• Check for complete document submission of all applications received
• Verify student data and update relevant database
• Assess applications in accordance with the approved Minimum Entry Requirements for the courses
• Liaise with Academics for non-standard entry applications
• Enrol students in their applied courses within SMS

2. Application Processing - Issuance of Student Contracts and Offer Packs

• Generate Student Contracts and Letters of Offer to accepted students via SMS
• Generate course information, necessary forms, and offer pack documents via SMS
• Coordinate with Programme Consultants or Country Managers for issuance of offer packs
• Prepare application documents for university applications and monitor approval status from partner universities
• Route completed enrolments to the ‘Admission Contract’ team for issuance of offer packs to students

3. Application Processing - Admission of Students

• Monitor student acceptance of course offers and course fee payment status and inform sales team for each intake
• Prepare and provide matriculation information to partner university for undergraduate and postgraduate course enrolment

4. Student Support - Trigger the Student Pass Application process for International Students

• Download STP documents from SMS of all new and progressing international students and file them in the respective students’ dockets
• Notify SSO via email requiring STP processing on a daily basis

5. New Applicant Withdrawal, Deferment or Change of Course

• Refund of course fees paid for withdrawal cases according to contract terms
• Re-submission for change of course cases for assessment
• Re-issue LOF and student contracts

Job Requirements

• Degree in any discipline
• Min 1 - 3 years of relevant working experience
• Strong command of spoken and written English and Mandarin-speaking candidates who will be serving Mandarin-speaking customers
• Proficient in Microsoft Word, Excel and PowerPoint
• Meticulous and self-motivated and a collaborative team player
• Strong administrative and organisational skills
• Able to perform effectively under pressure in a fast-paced environment
• Willing to work on weekends to support recruitment events such as Open House (Singapore), as and when support is required