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Executive, Air Freight

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Onsite

Executive, Air Freight

DHL Global Forwarding

Executive, Air Freight

Skills

Process ImprovementCompliance

1 month ago

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Important information


Contract type:

Permanent

Location:

George Town, Penang, Malaysia

Work mode:

Onsite

Published on:

25 September 2026

What they need


Key Responsibilities

  • Prepare and process air freight export documentation, including HAWB, MAWB, manifests, and airline-related documents.
  • Generate preliminary documents and update final documentation upon receipt of shipment final weights.
  • Follow up with airports, ground handlers, carriers, and internal stakeholders to ensure timely shipment processing and issue resolution.
  • Monitor airline cut-off times and ensure compliance with internal SLAs.
  • Verify customer rates, adder charges, and billing information to ensure invoicing accuracy.
  • Monitor FHL and FWB transmissions and coordinate corrective actions to avoid carrier penalties.
  • Review consolidation requirements and customer-specific documentation needs.
  • Communicate shipment discrepancies, weight variances, and operational issues to relevant stakeholders.
  • Prepare shift handover reports and ensure continuity of pending tasks.
  • Troubleshoot operational system issues and support process improvements.
  • Contribute to achieving departmental and station KPIs through accurate and timely execution of operational activities.

Years Of Experience : 1- 3 years

Shift : Yes

Fresh are encouraged to apply

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