Executive & Operations Assistant

The Role

This is a high-trust, fast-paced role for someone who enjoys solving problems, staying organized, and taking ownership. You will provide executive and personal support to the Founders while assisting with the day-to-day operations of the organization. Working closely with the leadership team, you will manage schedules, coordinate travel, conduct research, oversee administrative responsibilities, and ensure priorities are executed efficiently. This role requires someone who is highly dependable, proactive, resourceful, and capable of anticipating needs before they arise.

Key Responsibilities

• Provide day-to-day executive and personal assistance to the Founders.
• Manage calendars, appointments, reminders, meetings, and daily priorities.
• Coordinate domestic and international travel, including flights, accommodation, transportation, itineraries, visas, and other travel logistics.
• Liaise with vendors, agencies, service providers, business partners, and external stakeholders, ensuring timely communication and follow-ups.
• Conduct detailed research on products, services, travel, visas, operational requirements, technology, vendors, and other business-related topics, presenting concise summaries to support decision-making.
• Assist with documentation, record-keeping, contracts, filing, and internal administrative processes.
• Support the administrative management of the organizations digital platforms, including Meta,
• YouTube, TikTok, and other business tools, following internal workflows.
• Coordinate with internal team members to ensure projects, deadlines, and operational tasks are completed efficiently.
• Handle confidential personal and business information with the highest level of professionalism, integrity, and discretion.
• Take ownership of assigned projects while proactively identifying opportunities to improve systems, processes, and workflows.
• Assist the Founders with both professional and personal tasks as required to ensure the smooth running of daily operations.

Requirements

• Based in Kolkata or willing to commute daily.
• Excellent verbal and written communication skills in English, Bengali, and Hindi. Strong spoken proficiency in all three languages is essential.
• Exceptional organizational, time-management, and multitasking skills with outstanding attention to detail.
• Strong research and analytical skills with the ability to gather information, evaluate options, and present clear, concise recommendations.
• Professional phone etiquette with the confidence to communicate effectively with clients, vendors, partners, service providers, and other stakeholders on behalf of the organization.
• Proficiency in Google Workspace, Microsoft Office, online research tools, and social media platforms.
• A proactive mindset with excellent problem-solving abilities and the confidence to work independently with minimal supervision.
• High levels of professionalism, integrity, discretion, accountability, and reliability when handling confidential personal and business matters.
• Adaptable, resourceful, and eager to learn new systems, software, and responsibilities.
• Excellent personal grooming, professional presentation, and appropriate business attire are essential. We value individuals who take pride in how they present themselves, communicate, and conduct themselves professionally.
• A polished, confident, respectful, and positive presence is an important part of representing the Founders and the organization.

What We Offer

• Comprehensive training on all internal tools, systems, and workflows.
• The opportunity to work directly with the Founders of a rapidly growing global mental health organization.
• Exposure to leadership, business operations, strategy, decision-making, and high-level executive coordination.
• A collaborative, fast-paced, and purpose-driven work environment focused on learning, growth, and making a meaningful impact.
• Long-term opportunities for professional development and career growth as the organization continues to expand globally.

Who Were Looking For

We are looking for someone who naturally takes initiative, enjoys solving problems before they arise, communicates clearly, and thrives in a fast-paced environment. You are dependable, highly organized, resourceful, and comfortable taking ownership of responsibilities without needing constant direction.

Beyond technical skills, we value professionalism in every sense. The ideal candidate carries themselves with confidence, maturity, warmth, and integrity. They take pride in their personal grooming, professional presentation, communication, and conduct, bringing positive energy, enthusiasm, and a solution-oriented mindset to work every day. Their presence should inspire confidence and reflect the values and standards of the organization.

If you are excited to work closely with the Founders, contribute to a growing global organization, and build a long-term career in a purpose-driven environment, we would love to hear from you.