Executive Asistant

Job Overview

The Executive Assistant will provide high-level administrative and operational support to the CEO of Transparent BPO. The role will manage the CEO’s calendar, communications, meetings, travel arrangements, and key priorities while coordinating with internal and external stakeholders.

The ideal candidate is proactive, highly organized, discreet, and capable of managing multiple priorities in a fast-paced, global environment.

Work set up: Hybrid, with a primary WFH setup and onsite presence in San Juan, Metro Manila as necessary
Schedule: night shift

Responsibilities and Duties

• Manage the CEO’s calendar, appointments, meetings, and daily priorities.

• Coordinate internal and external meetings across multiple time zones.

• Prepare agendas, briefing materials, presentations, reports, and executive correspondence.

• Document meeting minutes, track action items, and follow up with stakeholders.

• Screen and prioritize emails, calls, requests, and other communications.

• Arrange domestic and international travel, including transportation, accommodations, and detailed itineraries.

• Serve as the primary liaison between the CEO, leadership team, employees, clients, and business partners.

• Monitor important deadlines, commitments, and executive-level initiatives.

• Maintain accurate and confidential records.

• Conduct research and consolidate information to support executive decision-making.

• Anticipate the CEO’s needs and proactively address scheduling, communication, and operational requirements.

• Support special projects and other executive-level assignments.

Required Knowledge and Skills

• Excellent written and verbal communication skills in English.

• Spanish proficiency is an advantage.

• Advanced proficiency in Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.

• Strong calendar, meeting, travel, and stakeholder management skills.

• Excellent organizational, prioritization, and time-management abilities.

• Strong attention to detail and commitment to accuracy.

• High level of discretion, integrity, and sound judgment when handling confidential information.

• Ability to anticipate needs, take initiative, and resolve issues independently.

• Ability to manage competing priorities and adapt to changing requirements.

• Strong interpersonal skills and confidence in communicating with senior executives and external stakeholders.

• Ability to work effectively with international teams across different time zones.

Education/Experience

• At least 2 years of professional experience as an Executive Assistant or in a comparable senior administrative role.

• Previous experience directly supporting a CEO or C-suite executive is strongly preferred.

• Bachelor’s Degree in Business Administration, Management, Communications, or a related field is preferred.

• Experience in the BPO, outsourcing, professional services, technology, or a global organization is an advantage.

• Must be willing and able to work nightshift or EST-aligned hours.

• Must be open to hybrid work arrangement based on business needs.

Reporting Structure

• Reports to:  Chief Executive Officer

What’s in it for you?

• Competitive Salary!

• Weekly payout!

• HMO for you and 1 Dependent

• Medical and Dental coverage, and Life insurance

• Holiday Pay, and 13th Month

• up to 20 Paid Time off Days

• 10% Night Differential

• Company events and many more...

About Company

Transparent BPO is a leading provider of contact center BPO services.  Through talent, process and technology we integrate with our client’s brand and culture to deliver superior customer experience across all channels.  We are looking for talented people who are committed to achieving excellence and will help us to continue to be a world-class provider of outsourced contact center solutions for our clients.