Executive Assistance & Office Administrator

Think ahead. Keep things moving. Follow through.

You enjoy bringing order to a busy week. You spot what needs attention, work out what’s needed and make sure things get finished.

You’re comfortable supporting a founder who moves quickly and has plenty on his plate. You can anticipate what’s coming, keep him focused and speak up when something needs to change.

At Melrose, we’re looking for a capable, proactive EA who can become a trusted right hand to our Managing Director.

The Opportunity

Melrose is a Brisbane construction and development group working across commercial, industrial, education, hospitality and residential projects throughout South East Queensland.

We deliver projects for clients and undertake our own developments. We’re building a business for the long term, with high standards, strong relationships and people who take ownership of their work.

Working alongside our MD in the Valley office, you’ll manage his inbox, calendar and follow-ups, coordinate business and personal administration, and keep head office running smoothly.

You’ll have the trust and room to make decisions within your role, improve how things run and help the MD spend his time where it matters most.

What you’ll do

• Own the inbox and calendar: Sort priorities, draft responses, coordinate commitments and protect time for the work that needs the MD.
• Keep him prepared: Organise meeting information, documents, travel and logistics across Brisbane, the Sunshine Coast and beyond.
• Chase and close: Track commitments, decisions and deadlines. Follow up with the MD and others until actions are complete.
• Keep meetings productive: Prepare agendas, capture decisions, collate leadership scorecards and maintain action lists.
• Coordinate business administration: Keep company records organised and coordinate confidential documents, approvals and signing processes with the relevant team members and advisers.
• Handle personal administration: Help coordinate travel and personal administration.
• Run the office: Coordinate suppliers, office needs and administrative support for onboarding, training and team activities.

How you work matters

You don’t wait for every task to be spelled out. You ask sensible questions, use your judgement and come back with a solution. You know what you can resolve yourself and what needs the MD’s attention.

You’re warm, direct and persistent. You can push back on an unrealistic commitment, remind the MD of something he promised and hold people accountable without damaging relationships. A sense of humour helps.

You also read the situation well. You know when to press, when to give someone space and when to quietly take something off their plate. You stay composed under pressure, and sensitive information stays confidential.

What you’ll bring

• At least five years’ relevant experience supporting a business owner, director or senior executive as an EA or PA, or in an Office Manager role with substantial executive support responsibilities.

• Strong organisation and prioritisation skills, with experience managing a busy inbox and changing calendar.

• Clear, polished communication and the ability to draft correspondence in the MD’s voice.

• Confidence with Microsoft 365, particularly Outlook, Word, Excel and Teams.

• A record of taking initiative, handling sensitive matters and following through.

• A current driver’s licence.

• Experience in construction, property or another project-based business is highly regarded.

What’s on offer

• Bonus opportunity linked to business performance.
• Five additional paid wellbeing days each year.
• A central Fortitude Valley office, close to public transport.
• A varied role working directly with the MD, with scope to grow as the business grows.

If you enjoy responsibility and have the confidence to keep a busy founder on track, we’d like to meet you.