Executive Assistant (64492)

Job Summary

You'll direct customer and supplier quality functions, managing data collection from both internal and external partners. This role involves building trust-based partnerships with customers, conducting technical investigations, and driving continuous improvement across our die casting, machining, and finishing operations.

Essential Functions

• Address product issues (die casting, machining, finishing) at our facility and at the customer's site
• Monitor customer rejects and complaints; compile and distribute data internally
• Develop and maintain trusted partnerships with customers through regular communication and support
• Train and mentor Ryobi Quality Representatives in the field as assigned
• Assist with process and quality training for RDC personnel
• Conduct and track progress of 8D, CAR, and PAR reports
• Present and explain reports in detail to customers; support 8D champion with development
• Visit customer and supplier plants as needed for on-site support and assessment
• Develop, train, and direct quality methods and best practices
• Comply with all RDC safety and company policies
• Perform special projects and other duties as assigned

Qualifications

Minimum of one of the following:

• Technical Bachelor's degree
• Technical Associate's degree plus 1 year of work experience
• 3 years of work experience

Why Ryobi?

Ryobi Die Casting (USA), Inc. is a leading provider in the die casting market for the global automotive industry. We specialize in the manufacturing of aluminum castings (transmissions, subframes, and more) for diverse organizations, with our biggest consumers being Ford, GM, Toyota, and Honda. Our Shelbyville, Indiana campus employs over 1,000 people dedicated to producing high-quality parts delivered on time. This commitment has been recognized through our Excellence in Delivery and Quality and General Motors Supplier of the Year awards.

As a member of the Ryobi team, you will play a large role in producing high-quality, technically complex aluminum casting products for the automotive industry. We believe in partnering with our community and fostering relationships to ensure collective success.

Benefits for Full-Time Employees

• On-Site Health Clinic (no-cost access for all employees)
• Tuition Reimbursement
• US Department of Labor Apprenticeship Programs (Company Paid)
• Comprehensive Healthcare Benefits
• Employee Tool Purchase Plan
• Company-Paid Uniforms
• Annual Profit Incentive Program
• 401(k) with Company Match

Our Total Rewards program focuses on the overall health and financial well-being of our associates, providing market-competitive benefits to address the needs of our workforce and their families.

Ryobi Die Casting (USA), Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.