Executive Assistant (Agency)

Executive Assistant to the Founder & CEO

London, hybrid - Once per week

Some UK and international travel

My client is a creative and marketing agency helping purpose-driven brands bring ideas to life through strategy, design, content, events and technology. A certified B Corp, they have a collaborative team that cares about its work and the people behind it.

They’re looking for an experienced, organised and proactive Executive Assistant to support their Founder & CEO, keeping their working and personal life running smoothly.

Around 80% of the role will focus on supporting the CEO, with the remaining 20% supporting the workspace and team events.

Responsibilities:

• Manage a busy diary and inbox, prioritising requests, resolving clashes and protecting time for key projects.

• Act as a trusted point of contact for clients, colleagues and partners, handling sensitive information with discretion.

• Prepare meeting briefs, agendas and supporting documents, track actions and ensure follow-ups happen.

• Draft emails and other communications in the CEO’s voice, with strong attention to tone and detail.

• Arrange UK and international travel, including flights, hotels, transport and itineraries, adapting quickly when plans change.

• Support key relationships through thoughtful follow-ups, client dinners, gifts and hospitality.

• Manage personal appointments, household suppliers and private arrangements alongside business commitments.

• Coordinate workspace bookings, team events and offsites, ensuring venues and arrangements meet the team’s needs.

• Keep documents, expenses and task lists organised, and help deliver special projects.

• Use AI and digital tools to streamline administration, research and meeting preparation.

Skills Needed:

• At least five years’ experience supporting a founder, CEO or senior leader in the creative or marketing industry.

• Strong diary and inbox management skills, with the ability to balance competing priorities and anticipate what’s needed.

• Excellent written and verbal communication, including confidence dealing with senior clients and drafting on someone else’s behalf.

• Experience arranging complex international travel, events and hospitality.

• Comfortable supporting both business and personal needs with professionalism and discretion.

• Confident preparing leadership meeting materials and following actions through to completion.

• Proficient in Google Workspace, Slack and project and expense tools, with practical experience using AI.

• Resourceful and calm under pressure, with sound judgement and the confidence to work independently.

• Warm, approachable and dependable, with excellent attention to detail and a thoughtful approach to looking after people.