Executive Assistant and Administration Manager

Roles and Responsibilities :

• Strong office administration & multi-location coordination
• Manage HR administration, recruitment, leave & staff records
• Strong CRM, sales administration, client follow-up & reporting
• Coordinate facilities, maintenance, security, vendors & contractors
• Manage contracts, leases, licences, renewals & compliance tracking
• Must be tech-savvy with strong Excel & Microsoft Office skills
• Good understanding of workflows, automation, SOPs & process improvement
• Strong reporting, dashboards & management presentation skills
• Sales Administration cordination and first point of contact for corporate sales by handling client queries and resolving issues promptly.
• Some marketing/content creation ability is an advantage
• Support Directors with calendars, meetings, correspondence, reports & follow-ups
• Excellent customer service & communication skills
• Highly organized with excellent attention to detail and follow-through
• Must be proactive, independent and able to identify and solve problems without constant supervision
• Experience supporting Directors/senior management
• Develop and maintain Standard Operating Procedures (SOPs) for administrative processes, including CRM system updates.

Job Requirements :

• 2-15 years of experience in administration, facility administration, HR administration, office administration, or sales administration.
• Strong organization skills with attention to detail and ability to prioritize tasks effectively.
• Excellent time management skills with ability to multitask in a fast-paced environment.
• Proficiency in using CRM software and presentation skills for effective communication.