Executive Assistant

Do you want to be part of a force for good, helping to make life better for customers and society in the moments that matter? At Hodge, we put people at the heart of our business, and that means our customers, colleagues and communities. Hodge is a Welsh financial services provider focused on real estate finance and specialist residential mortgage markets.

The role of Executive Assistant would be to provide high-quality, proactive and confidential support to the Chief Executive Officer, Chief Financial Officer and Chief People Officer. The role is responsible for ensuring the smooth day-to-day operation of the executive office through expert diary and inbox management, meeting coordination, stakeholder liaison, travel planning, and administrative support.

Essential Criteria:

• Proven experience in an Executive Assistant supporting C-suite leaders.
• Experience of supporting more than one executive simultaneously in a fast-paced environment.
• Excellent organisational, planning and time management skills, with the ability to prioritise effectively.
• Strong written and verbal communication skills, with confidence dealing with senior stakeholders.
• Highly discreet and trustworthy, with experience handling confidential and commercially sensitive information.
• Strong attention to detail and ability to produce accurate, high-quality work at pace.
• Ability to work independently, use initiative and anticipate needs before they arise.
• Confident using Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams.

Key responsibilities will include:

• Managing complex diaries and inboxes, prioritising conflicting demands and ensuring executives are fully prepared for all engagements.
• Monitoring of Executive Support inbox to assist board and committee meetings, and the PRA inbox ensuring to keep a log of correspondence to date and to arrange for periodic review and update of the Regulatory Communications Standard.
• Preparation of high-quality briefing packs, reports, agendas, presentations, and other documents to support executive decision-making.
• Act as Committee Secretary to Executive and sub-committees, including agenda preparation, paper collation, board portal and Executive Control Manual management.
• Supporting Board and Committee processes ensuring timely documentation and proactively following up on actions raised.
• Organisation of onsite or offsite leadership meetings, board or committee meetings, and other key forums, including scheduling, papers, minute-taking, and action tracking.
• Supporting the coordination of executive-led projects, events, and business initiatives on behalf of the executive team.
• Coordination of travel, including logistics, accommodation, and expense management for Executives and Non-Executives.
• Maintenance of accurate records, filing systems and confidential documentation, ensuring information is well organised and accessible.
• To prepare documentation for KYC, PRA and External Auditor requests as required from time to time.
• Identification of opportunities to improve administrative processes, systems, and ways of working to enhance executive office efficiency.
• Provide general administrative support to the wider executive office as required.

Please be aware that should we pursue your application, all our Financial Services employees will be expected to complete background checks to assess suitability for employment, these include; a criminal record, identity, media, sanctions, adverse finance, fraud prevention and reference checks to comply with our regulatory requirements.

Hodge is an advocate of being an equal opportunities employer, We believe in promoting equality and diversity which is central to our lives today. We welcome applications from all sections of the community and recognises the value a diverse workforce brings to an organisation.

ESG and sustainability are at the heart of everything we do and serves as a reminder of the responsibility we have to our stakeholders, customers, colleagues and the communities we operate in to use our position wisely. We’re currently exploring different certifications available and have done an initial review of how we think we’d fare, as we see this as a real opportunity for Hodge given our social purpose.

Apply today to become part of Hodge’s mission to make life better for customers and society in the moments that matter.