Executive Assistant

Job summary

Our client is a creative agency specialising in social media strategy, brand development, content production and strategic communications, and working across fashion, beauty, hospitality, wellness, music and corporate sectors, with a client roster spanning Lagos, London and beyond

Min Qualification: Degree Experience Level: Mid level Experience Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

Executive Support & Diary Management:

• Own the Founder’s calendar entirely, prioritising ruthlessly and protecting time for strategic work
• Schedule and coordinate internal meetings, client calls, interviews and external engagements across multiple time zones
• Prepare the Founder for every meeting with relevant context, documents, background and agenda
• Manage travel arrangements including flights, accommodation, visas and detailed itineraries
• Ensure the Founder is never unprepared, never double-booked and never chasing information

Communication & Correspondence:

• Manage and triage the Founder’s inbox, flagging what requires attention and handling what does not
• Draft correspondence on the Founder’s behalf, including client emails, team communications and external enquiries
• Serve as a first point of contact for the Founder, handling enquiries with discretion and professionalism
• Ensure all internal and external communications reflect Tilt’s standards of clarity and polish

Operational Coordination:

• Track action items and deliverables across all client accounts and hold team members accountable to deadlines
• Coordinate between creative leads, account managers, and design teams to ensure work moves forward
• Maintain project documentation, meeting notes and follow-up trackers
• Chase outstanding items so the Founder does not have to

Financial & Administrative Support:

• Liaise with the Accountant on documentation, invoicing inputs and financial record-keeping
• Collect and forward vendor invoices, receipts and expense documentation
• Maintain organised digital filing systems across Google Drive
• Support with contract administration, onboarding paperwork and record maintenance

Meeting Support & Documentation:

• Attend meetings alongside the Founder, capturing notes, decisions and action points
• Circulate clear summaries and follow-ups within agreed timeframes
• Track progress against action items and escalate blockers proactively

Special Projects & Research:

• Conduct research to support business development, new client pitches and strategic decisions
• Support the delivery of internal projects including recruitment, process improvement and agency initiatives
• Prepare briefing documents, presentations and reports as required

Discretion & Confidentiality:

• Handle sensitive commercial, financial and personnel information with absolute discretion
• Maintain confidentiality regarding client work, internal strategy and business operations at all times

Requirements:

• A strong university degree from a reputable institution. Disciplines such as Business, Economics, Law, Communications, International Relations, English or the Humanities are particularly welcome
• Evidence of academic rigour and intellectual capability is essential
• 3 years in an Executive Assistant, Chief of Staff, Business Manager or senior administrative role
• Experience supporting a founder, C-suite executive or senior leader
• Track record of managing complex diaries, competing priorities and multiple stakeholders
• Experience in a fast-paced environment where standards are high, and the pace is demanding

Skills & Competencies:

• Your written English must be flawless. You will draft on the Founder’s behalf, and your writing will represent our clients, partners, and press.
• You track everything. Nothing falls through the cracks. You have systems, and you use them consistently.
• You do not wait to be asked. You anticipate what is needed, prepare it in advance, and present it before it becomes urgent.
• You know what warrants the Founder’s attention and what does not. You make sensible decisions independently and escalate appropriately.
• You read situations and people well. You manage relationships with warmth and professionalism, internally and externally.
• When things move quickly or go wrong, you remain calm, clear, and solutions-focused.
• Confident with Google Workspace, project management tools such as Asana or Notion, video conferencing platforms, and general digital systems. Comfortable learning new tools quickly.

Preferred Qualifications:

• Experience within a creative agency, media, fashion, entertainment or communications environment
• Postgraduate qualification
• Exposure to financial administration, bookkeeping or accounts support
• Experience coordinating across international time zones
• Interest in and awareness of creative industries, culture and digital media
• Additional language proficiency

What Success Looks Like:

First 30 Days:

• You understand how Tilt operates, who does what and what matters most
• The Founder’s calendar is fully under your control and running smoothly
• You have built working relationships across the team
• You are handling inbox triage and correspondence with minimal direction

First 90 Days:

• You are anticipating needs rather than responding to instructions
• Action items across the business are tracked and progressing without the Founder chasing
• You have identified and improved at least two operational inefficiencies
• The Founder’s time is measurably better protected and more strategically spent

First 6 Months:

• You are indispensable to the running of the business
• You operate with significant autonomy and sound independent judgement
• You are trusted with sensitive matters and represent the Founder confidently
• You are contributing to projects beyond pure executive support

What We Value

• Excellence. We hold ourselves to the highest professional standards. Mediocrity is not acceptable here.
• Ownership. When something is yours, you own it completely, from start to finish, without excuses.
• Proactivity. We value people who anticipate problems and solve them before they escalate.
• Clear Communication. We respond promptly, communicate directly and never leave people guessing.
• Discretion. Trust is foundational to this role and to this business.
• Growth Mindset. Feedback is how we improve. We seek it, apply it and move forward.

Working Standards:

• Response to messages within 20 minutes during working hours
• Planned unavailability communicated in advance
• All work submitted complete, polished and error-free
• Proactive escalation of issues before deadlines pass
• Hybrid working arrangement, with on-site presence in Lagos as required by business needs

What We Offer:

• Competitive salary commensurate with experience
• Direct exposure to the running of a growing creative agency at founder level
• Genuine professional development and progression opportunities
• Hybrid working flexibility
• A collaborative, high-performing team environment
• The opportunity to shape the operational backbone of a business in an exciting growth phase