Executive Assistant

Job Opening

• Role: Executive Assistant
• Rate: $4.00 per hr
• Status: Full Time
• Schedule: CST

Benefits:

• 90days and annual appraisal review
• Paid Holiday Leave
• Paid Vacation Leave
• Paid Time Off
• Maternity/Paternity Leave
• Bereavement Leave
• Referral Bonus
• PhilHealth Reimbursement/ Medical Reimbursement
• Incentives/Bonuses

Key Responsibilities

Administrative & Executive Support

• Manage and organize day-to-day administrative tasks for the business owner.
• Monitor and filter incoming emails, identifying important or time-sensitive messages that require the owner's attention.
• Respond to routine emails and communications when appropriate.
• Gather information from websites, emails, and other sources to help the owner stay informed and make decisions.
• Maintain organized records, information, and follow-up lists.
• Help prioritize tasks and bring important items to the owner's attention.

Scheduling & Appointment Coordination

• Confirm upcoming appointments with clients.
• Coordinate and follow up on scheduling as needed.
• Keep track of appointments, service calls, and other important dates.
• Follow up with clients or team members when appointments or commitments need confirmation.

Client & Job Follow-Up

• Follow up on open jobs and service requests to ensure they are progressing.
• Communicate with clients regarding scheduling, updates, and next steps.
• Help ensure clients receive timely updates and that outstanding items do not get overlooked.
• After completed jobs, follow up with clients and send the appropriate review request/link.
• Maintain a professional and friendly tone when communicating with clients.

CRM & Systems Support

• Maintain and update customer and job information in Jobber (CRM) and other company systems.
• Keep job statuses, client information, notes, appointments, and follow-ups updated.
• Help ensure information is accurate and current across the systems.
• Learn and utilize the company's existing tools and processes to keep operations organized.

Qualifications & Skills

• Previous experience as an Executive Assistant, Administrative Assistant, Virtual Assistant, or similar role.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Comfortable communicating with clients professionally and courteously.
• Strong attention to detail and ability to follow through on tasks.
• Able to prioritize important emails and information without requiring constant direction.
• Comfortable learning and working with CRM and other business software.
• Experience with Jobber or similar CRM/service management software is a plus.
• Able to work independently while knowing when to ask questions or escalate an issue.
• Proactive and dependable, with strong follow-up skills.
• Comfortable working in a fast-paced environment with multiple ongoing jobs and client requests.

Pay: Php247.00 per hour

Expected hours: No less than 20.0 per week

Benefits:

• Additional leave
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Work from home

Work Location: Remote