Executive Assistant

Company Description

Kindness Powered Skincare (KPS) is a transdermal nutrition brand that combines advanced science with wildcrafted, food-grade organic ingredients to deliver long-lasting results. Using a proprietary trifecta micronization process and DermaNü Technology™, KPS formulates products designed to deeply penetrate the skin for superior bioavailability. This technology sets KPS apart from conventional brands, driving noticeable and enduring improvements. KPS serves functional medicine practitioners, naturopaths, and estheticians nationwide.

Role Description

The Executive Assistant role at Kindness Powered Skincare is a part-time, on-site position based in Grand Rapids, MI, approximately 10–12 hours per week over 2–3 days. This role works directly with the CEO and plays a key part in retaining our current accounts. A central responsibility is checking in regularly with existing practitioner and spa partners, identifying where they need support, and making sure they have what they need to keep succeeding with KPS. The Executive Assistant will also track action items from team meetings, follow up on progress, and keep the team accountable for deadlines and commitments.

Additional responsibilities include managing the CEO’s priorities and follow-ups, scheduling and coordinating trainings with spa partners, sending emails to partners and customers on the CEO’s behalf, coordinating scheduling including podcast guest bookings, and managing mail, paperwork, and physical and digital filing systems. The Executive Assistant will also document recurring processes as clear, step-by-step guides and help identify and set up automations using tools such as Google Drive, Shopify, email platforms, and AI. The role may involve supporting special projects and other administrative needs as they arise. Pay is $18–$24 per hour, based on experience.

Qualifications

• Strong executive and administrative support skills, including task prioritization, follow-up, and scheduling
• Customer service or account management experience, with a genuine interest in building relationships and supporting clients
• Confident following up with team members and partners and keeping commitments on track
• Proven self-starter who sees what needs to be done and takes initiative without needing every step spelled out
• Clear, professional written and verbal communication for checking in with partners, sending emails, and documenting processes
• High level of organization, attention to detail, and time management, with the ability to manage multiple tasks in a fast-paced environment
• Proficiency with common office software (email, calendars, spreadsheets, Google Drive) and willingness to learn new tools; experience with Shopify, automation, or AI tools is a plus
• Reliability and consistency; this role depends on being there when expected
• Ability to maintain discretion and handle confidential information with professionalism and integrity
• Previous experience supporting executives or business owners preferred