Executive Assistant

Provides administrative support for members of JEA's Leadership Team (LT) requiring the ability to handle multiple tasks and competing priorities. Establishes and maintains relationships with key external stakeholders (e.g. mayor, sheriff, city executives, etc.) by serving as a representative in answering inquiries and making decisions within the parameters of JEA's mission and business priorities. Implements, manages and establishes priorities for projects and deliverables in support of the LT. Manages executive office workflow to ensure efficiency and timely information exchange, following up on action items, screening and determining priority matters and proactively handling appropriate matters. Serving as a representative for JEA's executives, the incumbent must maintain a professional demeanor at all times. Additionally, this role has a dotted-line reporting relationship to the Director Board and Administrative Services, providing key support to the Board Services department in preparing for Board meetings and related activities.

• Increases external & internal customer satisfaction by effectively responding to and resolving customer inquiries.
• Analyzes information, maintains and controls correspondence, database files, spreadsheets and graphics, stores and retrieves paper files.
• Enhances corporate effectiveness by ensuring meeting agendas are prepared, meeting room logistics are organized, and minutes are taken and distributed.
• Manages calendars and coordinates meetings for assigned executives.
• Prepares minutes, agendas, and related documentation for committees and other meetings that may require strict adherence to Florida open meeting and/or public records laws.
• Prepares letters in response to customers, employees, or other key stakeholders.
• Professionally handles phone or other communications for assigned executives.
• Prepares spreadsheets, power point presentations and specialized reports as requested by assigned executives.
• Handles purchasing and travel processes for executives.
• All other day to day support for the Leadership Team.
• Performs other job-related duties as assigned.

Requirements

Education: An associate’s degree in business, communications, or related field

AND

Experience: Five (5) years of progressive experience in an executive administrative capacity. Three (3) years of experience supporting C-Level executives is preferred

OR

An equivalent combination of education, experience and/or training.