Executive Assistant I Work From Home

About the Role

We’re an Australian tax and accounting firm looking for a detail‑driven, proactive Virtual Executive Assistant to support a founding director with administrative and workflow coordination tasks. This role needs strong organisation and the ability to manage competing priorities is essential. This is a long-term, remote role ideal for someone who enjoys structure, communicates clearly, and thrives in a professional services environment.

About us

Factor1 is not your traditional accounting firm. Over the past decade, we've grown to a team of 100+ talented people who challenge industry norms and embrace innovation. Our culture is built on collaboration, curiosity, and the desire to do things better.

Here's a recent Factor1 activity attended by our PH team:

https://drive.google.com/file/d/1KKKlzzaqQFPx9gYYsZssDpj-9NrAaGgi/view?usp=sharing

What We Offer

• Work-from-home setup

• Annual remuneration: From ₱550,000 to ₱720,000 (depending on experience)

• Learning opportunities while you work and earn

• Career development opportunities

• HMO allowance upon regularization (after the 6th month)

• IT equipment provided (own internet connection required)

• Tenure recognition program

• 32 paid leaves

Key Responsibilities

• Email inbox management for the director is a primary and critical responsibility, including prioritising, triaging, and actioning items.

• Managing calendars and appointment scheduling for the director.

• Provide assistance to other managers.

• Preparing client correspondence, engagement letters, and follow-up reminders.

• Supporting client onboarding and maintaining accurate CRM records.

• Handling document organisation, file management, and data entry in accounting/tax systems.

• Coordinating with the Australian team to keep workflows and deadlines on track.

• Providing general administrative support and basic research as needed.

• Communicating with clients and staff in a clear, firm, and professional manner when chasing documents, clarifying details, or rescheduling appointments.

• Delivering timely, high-quality customer service.

• Confidently acting as gatekeeper by filtering requests and determining appropriate access to the directors.

• Drafting communications and updates on behalf of the leadership team

• Preparing meeting agendas, taking minutes, and tracking action items.

• Managing personal admin for leadership, including travel and subscriptions.

• Coordinating travel bookings and itineraries.

• Ensuring commitments and follow-ups are completed.

• Proactively asking questions when uncertain and taking initiative to close information gaps.

• Creating, documenting, and maintaining written processes and procedures to improve workflow consistency.

Skills & Experience

• Strong written and spoken English.

• 5 years + experience providing executive assistance to Senior Management, ideally virtually and to multiple stakeholders.

• Australian Accounting Administration experience will be highly regarded.

• Comfortable being direct, assertive, and confident when following up with clients or team members.

• Highly organised, tech‑savvy, and comfortable learning new systems.

• Ability to work independently and manage multiple priorities.

IMPORTANT: Kindly complete the assessment exam to be considered

• General Assessment Exam: https://factor1.com.au/assessments/general-assessment/

Thank you for your interest in joining our team!