Executive Assistant l WFH

Administrative Support:

• Conduct daily morning check-ins with the Agency Senior Marketer (ASM) to review priorities.
• Manage multiple email inboxes (i.e., file, reply, and flag important items).
• Learn and maintain the business's tone of voice for email replies, plus client tone of voice for community management (with guidelines).
• Coordinate and schedule appointments via email and online calendar tools.
• Brief in information gathered by the ASM and Account Manager team into relevant systems (e.g., media buying, job briefings for team).

Marketing Support:

• Assist with briefing for ads, design, campaigns, etc., and upload content into systems based on instructions.
• Upload content into social media scheduling tools for 15 to 20 social media pages.
• Schedule approximately 10 posts per month per client, focusing on formatting, uploading content, and inserting appropriate links.
• Ensure all social media posts follow pre-set templates and brand standards.
• Manage community engagement for client social media accounts.
• Prepare monthly client reporting (gathering data, outputting reporting presentations).

Job Qualifications:

• Bachelor's degree in Administration or any related field.

• Strong background in providing administrative support.

• Knowledge of using the following tools and platforms:

  • Monday.com – project management
  • Social media scheduling tools including SKED, Metricool
  • Canva – basic graphic handling, when needed
  • ChatGPT / AI tools – tasks efficiency like email drafting
  • Outlook – email management plus Microsoft Office Suite

• Tech-savvy and open to learning internal tools and workflows.

• Comfortable performing repetitive or process-driven tasks (e.g., data entry for social posts).

• Comfortable performing marketing support tasks and identifying areas for improvement/streamlining.

• Detail-oriented and meticulous, especially with email management and scheduling.

• Demonstrates reliability and consistency in daily communication and coordination with the ASM.

• Excellent organizational skills and strong English language skills.