Executive Assistant, Luxury Retail

In this high-visibility role, you will act as the ultimate gatekeeper, diplomat, and operational anchor for the Regional CEO’s office. You are not just managing a schedule; you are a trusted confidant and strategic partner who uses high emotional intelligence to protect the CEO's time, energy, and focus. Thriving in a fluid and agile business landscape, you will ensure seamless execution with zero margin for error, embodying the refined elegance of a premier luxury brand.

Key Responsibilities

• High-Level Executive Support & Agility: Provide comprehensive support to the CEO by managing a highly complex, fluid global calendar. Anticipate shifting priorities, demonstrate exceptional composure under pressure, and proactively build contingency plans.
• Stakeholder & Conglomerate Liaison: Serve as the primary point of contact between the CEO’s office and the broader global corporate ecosystem. Build strong, collaborative relationships with group-level executives, regional presidents, and their respective EAs, navigating a complex corporate matrix to unblock bottlenecks.
• Operational & Project Management: Manage complex domestic and international travel logistics, including private aviation, VIP security protocols, and bespoke itineraries.
• Strategic Preparation: Prepare meticulous briefing materials, presentations, and reports to ensure the CEO is fully prepared for high-stakes meetings.
• Budget & Financial Administration: Track and manage the CEO’s budget, expenses, and invoice processing in strict compliance with corporate financial guidelines.
• Discretion & Lifestyle Support: Handle highly confidential information with absolute integrity. Assist with personal concierge-style tasks as needed to maximize the CEO’s daily productivity.

Requirements & Qualifications

• Experience: A minimum of 7–10 years of solid experience as an Executive Assistant to C-level executives. Experience within luxury retail, premium hospitality, or a large, fast-paced corporate matrix environment is highly preferred.
• Language Skills: Exceptional verbal and written communication skills in English and Mandarin are mandatory to communicate with diplomacy, tact, and authority across global stakeholders. (Knowledge of French is a distinct advantage).
• Temperament & Resilience: Demonstrated maturity, an unflappable composure, and a strong "no-task-is-too-small" attitude balanced with a strategic vision.
• Adaptability: A proven track record of supporting leaders in rapidly evolving environments, with the ability to pivot quickly and manage shifting priorities with grace.
• Tech Savvy: Advanced proficiency in Microsoft Office Suite, Teams, and modern corporate expense/travel management platforms.
• Education: A Bachelor’s degree is preferred.