Executive / Assistant Manager : Collections

Role & responsibilities

• Receivables & Collection Management:
• Monitor customer outstanding balances, ageing buckets, and overdue receivables on a daily basis.
• Prepare and execute customer-wise collection plans to achieve monthly target realizations.
• Prioritize follow-ups for high-value, high-risk, and overdue accounts.
• Process payment knock-offs and invoice clearances in SAP while presenting reports to finance leadership.
• Customer Account Reconciliation:
• Perform regular ledger reconciliations with customer statements and resolve unreconciled items.
• Coordinate with billing and operations teams to resolve collection blocks and ensure accounts are reconciled prior to month-end closure.
• FTL Logistics Operational & Billing Coordination:
• Track trip-, lane-, vehicle-, and tariff-based freight invoices.
• Manage billing workflows tied to Lorry Receipts (LR), Proof of Delivery (POD), and trip completion.
• Monitor unbilled revenue and resolve documentation delays holding up invoice generation.
• Track customer deductions, shortage/damage claims, and issue credit notes where appropriate.
• Dispute & Credit Management:
• Build a structured mechanism to record, track, and resolve billing disputes and customer deductions.
• Track credit limit utilization and raise flags for customers exceeding approved payment terms or limits.
• MIS & Governance:
• Generate weekly collection dashboards and MIS reports for Finance and Business leadership.
• Track key performance indicators including Target vs. Actual Collections, DSO, and >90 Days AR.

Preferred candidate profile

• Education: Graduate in Commerce/Finance (B.Com). MBA in Finance, CA Inter, or equivalent qualifications are an added advantage.
• Experience: 2 to 5 years of hands-on experience in B2B collections, credit control, or accounts receivable. Prior experience in FTL / Logistics / Transportation / 3PL / Supply Chain is strongly preferred.
• Technical Skills:
• Proficiency in SAP / ERP systems for accounts receivable clearance.
• Strong Excel skills for data analysis, ageing reports, and MIS generation.
• Domain & Soft Skills:
• Strong understanding of logistics documentation (LR, POD, trip closure).
• High persistence, strong negotiation skills, and ownership to ensure actual cash realization.
• Solid understanding of credit risk, DSO metrics, and customer reconciliation.