Executive Assistant - Registrar Office

Executive Registrar Office

Job Summary

The Executive – Registrar Office supports the efficient functioning of the Registrar's Office by managing student records, attendance, ID cards, certificates, document custody, and administrative coordination while ensuring accuracy, confidentiality, and timely student services.

Key Responsibilities

• Consolidate, verify, monitor, and report student attendance; identify shortages/irregularities and coordinate follow-up with academic departments.
• Manage the issuance of permanent and temporary ID cards, replacements, accessories, and maintain accurate records in coordination with the Admissions Department.
• Process, verify, approve, and issue Bonafide, Conduct, and other student certificates; maintain issue registers and guide students on application procedures.
• Maintain accurate digital and physical student records, registers, and databases, ensuring timely updates, proper preservation, and compliance with record retention policies.
• Manage the secure receipt, storage, custody, documentation, and periodic verification of original academic documents while maintaining confidentiality and data security.
• Serve as the primary point of contact for students and parents, providing guidance on attendance, certificates, discipline, and university procedures, while maintaining records of interactions and supporting student counselling.
• Coordinate with academic departments and administrative offices, send official SMS/WhatsApp communications, assist during admissions, examinations, convocation, and other academic activities, act as a liaison between stakeholders, contribute to process improvements, and perform other duties assigned by the Registrar or reporting manager.

Required Qualifications

• Bachelor's degree in any discipline (Master's degree preferred).
• 2–5 years of experience in academic administration, Registrar's Office, or student services.
• Proficiency in MS Office (Excel, Word, PowerPoint) and ERP/Student Information Systems.
• Strong organizational, documentation, record management, communication, and multitasking skills with high integrity, confidentiality, and attention to detail.