Executive Assistant Team Lead

The opportunity

As an Executive Assistant - Team Lead, you will provide remote support to senior executives in Canada, Oceania or Germany. You will deliver exceptional customer service supporting offshore executives in the calendar and meeting management; email management; booking travel, and accommodation, and supporting other travel logistics; event management; completing expense reimbursements; client relationship management; documentation preparation, and other administrative tasks as needed.  You will work in a fast-paced environment with a supportive and dynamic virtual and local executive assistant team.

Your key responsibilities

Your primary role and responsibility are to deliver proactive support and administrative services, including, but not limited to:

• Calendar/Meeting Management - Manage and coordinate diaries and schedules with internal and external stakeholders on behalf of the executive
• Email Management - Screen, respond to and/or action emails as necessary
• Travel Management - Arrange the flight and hotel accommodations of the executive, and other logistical requirements (VISA, transfers, etc.)
• Expense Management - Track and submit expenses for reimbursement or payment requisition and adhering to monthly deadlines
• Events Management - Assist in setting up the logistics (venue, catering, electronic equipment) of the event and coordination of invites and monitoring RSVPs
• Timesheet Management - Track, enter and submit the worked hours of the executive and adhering to weekly deadlines
• Telephone Management - Relay accurate and detailed messages, and action or transfer calls to the executive as required
• Client Relationship Management - Build relationships with clients and their EAs, update and maintain client lists using EY’s database, and track information and report on clients and/or markets
• Customized Communications - Prepare or amend simple correspondences or documents using EY templates while adhering to the Firm's branding, collate and/or print documents for meetings, and transcribe short recordings of meetings
• Service Line-specific Tasks - Assist the executive on key Service Line objectives, processes, client deliverables and setting up IT tools
• Team Leadership: Lead, coach, and support a small team, ensuring high-quality service delivery, effective workload distribution, and ongoing professional development.

You must have:

• Candidate must possess at least a Bachelor's/College Degree, any field (open to candidates with Vocational Degree or equivalent)

• Minimum of 2 years working experience specializing in Executive Assistance/Secretary/Admin Assistant or equivalent is preferred but not required

• Proven experience in team leadership, people management, and coaching team members.

• Experience working with Advanced Excel, Visio, SharePoint, Tableau, Azure and Power BI will be an added advantage

• Proficient in MS Office and Google Workspace

• Possesses working knowledge of a variety of web-based tools

• Above average English communication skills, both written and spoken

• Ability to handle multiple executives, priorities, and deadlines

• Willing to work in Taguig City

• Willing to work the day/mid/night shift

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.