Executive Assistant to Director

We are looking for a highly organized, polished, and people-oriented Executive Assistant to work closely with the Founder/Director in a dynamic, customer-facing environment.

This is a high-visibility role that goes beyond traditional administrative support. The Executive Assistant will act as an important point of contact for clients, guests, business partners, vendors, and internal teams while ensuring that the Founder’s schedule, priorities, communications, and day-to-day activities run smoothly.

The ideal candidate should be confident, warm, professional, discreet, and exceptionally organized, with the ability to handle multiple priorities while maintaining a high standard of customer service and professionalism.

Key Responsibilities1. Executive Support

• Manage the Founder/Director’s calendar, appointments, meetings, and daily schedule.
• Coordinate meetings, calls, travel, events, and other professional commitments.
• Prepare daily schedules, meeting briefs, reminders, and follow-ups.
• Prioritize tasks and ensure important commitments are tracked and completed.
• Handle correspondence, emails, messages, and routine communication on behalf of the Founder when required.
• Maintain confidentiality regarding business, client, financial, and personal information.
• Anticipate the Founder’s requirements and proactively manage tasks before they become urgent.

2. Client & Customer Management

• Act as a primary point of contact for clients and visitors interacting with the Founder/brand.
• Welcome and assist clients and guests in a warm, professional, and personalized manner.
• Coordinate client appointments, consultations, meetings, fittings, events, and follow-ups.
• Understand client requirements and ensure that their requests are communicated to the relevant team members.
• Maintain strong relationships with key clients and ensure a consistently high level of service.
• Follow up with clients regarding appointments, orders, queries, payments, deliveries, or other requirements.
• Handle customer concerns professionally and escalate sensitive matters to the Founder/management when appropriate.
• Maintain accurate client records and ensure that important preferences and requirements are documented.

3. Front-of-House & Brand Representation

• Represent the brand and Founder professionally in all customer interactions.
• Ensure that the client experience is seamless from the moment a customer enters or contacts the business.
• Maintain a polished, welcoming, and organized environment for clients and guests.
• Coordinate VIP visits, private appointments, events, and special client experiences.
• Ensure that the brand's standards of presentation, communication, and hospitality are consistently maintained.

4. Communication & Coordination

• Coordinate effectively between the Founder, clients, internal teams, vendors, designers, production teams, and other stakeholders.
• Ensure that instructions and information are communicated accurately and on time.
• Track pending tasks and follow up with relevant people to ensure completion.
• Draft professional emails, messages, invitations, and client communications.
• Maintain a clear record of conversations, commitments, and follow-up actions.

5. Administrative & Operational Support

• Maintain schedules, databases, documents, reports, contact lists, and records.
• Assist with invoices, payments, purchase orders, expense tracking, and basic administrative coordination.
• Coordinate travel arrangements, hotel bookings, transportation,

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Paid time off

Work Location: In person