Executive Assistant/Restaurant Administrator

Job Summary

Position Summary

The Executive Assistant / Restaurant Administrator provides administrative, financial, systems, and operational support to the General Manager and restaurant leadership team.

This position is designed to ensure that critical administrative processes are completed accurately, consistently, and on time, allowing the General Manager and restaurant management team to focus on leadership, hospitality, team development, financial performance, and day-to-day operations.

The ideal candidate is highly organized, detail-oriented, discreet, comfortable working with financial and employee information, and capable of managing multiple recurring deadlines in a fast-paced restaurant environment.

The position reports to the General Manager and works closely with ownership, restaurant management, accounting/payroll resources, and department leaders.

Responsibilities

• Assist the GM with routine financial administration and reporting.

Important distinction: The EA/Restaurant Administrator supports and prepares information; the GM retains responsibility for reviewing, approving, and acting on financial performance.

• Organize and maintain daily, weekly, and monthly financial documentation.
• Compile sales, labor, purchasing, and other operating information for GM review.
• Assist with basic P&L reporting and variance documentation.
• Organize invoices, receipts, statements, and supporting financial documentation.
• Assist with accounts payable and invoice tracking as directed.
• Maintain organized financial and administrative files.
• Identify missing documentation, discrepancies, or unusual items and bring them to the GM's attention.
• Support the GM with budgeting and forecasting documentation.
• Coordinate weekly cash deposits according to established restaurant procedures.
• Prepare deposit documentation and maintain appropriate records.
• Reconcile deposit documentation against restaurant records.
• Maintain user access and permissions according to established procedures.
• Assist with reporting and sales-data retrieval.
• Troubleshoot routine system issues and coordinate with Toast support when necessary.
• Assist with integrations and other restaurant technology platforms as directed.
• Collect and organize payroll-related information and documentation.
• Review timekeeping records for completeness and identify discrepancies for management review.
• Assist managers with timekeeping corrections and documentation.
• Route complex guest complaints or service-recovery situations to the GM or appropriate manager.
• Maintain professional and timely communication with guests.
• Assist with PPX and regular-guest information as directed by the GM.
• Assist with employee onboarding paperwork and documentation.
• Maintain employee files and administrative records.
• Assist with collection of required employment documentation.
• Track employee certifications, licenses, and required training documentation where applicable.
• Assist management with scheduling of interviews and onboarding activities.

Experience

• Previous experience in restaurant, hospitality, hotel, or administrative operations preferred.
• Strong organizational and time-management skills.
• High attention to detail and accuracy.
• Comfortable working with financial information and administrative systems.
• Experience with payroll systems preferred.
• Experience with Toast or restaurant POS systems preferred.
• Strong written and verbal communication skills.
• Professional and service-oriented demeanor.
• Ability to maintain confidentiality.
• Proficiency with Google Workspace.
• Ability to manage multiple deadlines and priorities.
• Ability to work independently while maintaining regular communication with management.

This paid position offers an exciting opportunity to develop your skills in a vibrant setting dedicated to excellence in service and administration!

Pay: $25.00 - $30.00 per hour

Expected hours: 40.0 per week

Work Location: In person