Executive - Business Development (Sales Support - Admin)

Role & responsibilities

Sales Operations

• Provide day-to-day operational support to all Oyalo Pizza outlets.
• Coordinate with outlet teams to resolve stock availability and operational issues.
• Monitor outlet-wise sales performance and prepare Target vs. Actual reports.
• Prepare monthly sales forecasts and production projections.
• Maintain accurate sales data and operational reports.

Inventory & Supply Chain

• Prepare Finished Goods (FG) indents and coordinate with production for timely supply.
• Monitor outlet inventory levels and facilitate stock transfers between outlets.
• Track inventory discrepancies, including shortages, excess stock, damages, and mismatches.
• Monitor short-expiry products and coordinate corrective actions.
• Follow up on consumables with the stores team.
• Coordinate and support physical stock verification and stock audits.

Financial Coordination

• Verify daily cash deposits and previous day's sales collections.
• Reconcile Cash, EDC, and digital payment transactions.
• Coordinate petty cash settlements and supporting bills.
• Prepare expense provisions and assist in Profit & Loss (P&L) reporting.
• Process and follow up on EB bill payments.
• Coordinate outlet maintenance payments and claims (MEM, Ice Cream, Paper Inserts, Marketing, etc.).
• Manage petrol card recharge, reconciliation, and approved top-ups.

Outlet Operations Monitoring

• Monitor outlet opening and closing timings.
• Track customer complaints and ensure timely resolution.
• Monitor open operational tickets and CAPA (Corrective & Preventive Actions).
• Maintain audit records and support compliance activities.

Reporting & Coordination

• Prepare daily, weekly, and monthly MIS reports.
• Coordinate with Production, Warehouse, Finance, Sales, and Outlet teams for smooth operations.
• Monitor operational KPIs and recommend improvements.
• Ensure timely communication and follow-up on operational activities.

Preferred candidate profile

• Strong analytical and reporting skills.
• Advanced MS Excel knowledge (Pivot Tables, VLOOKUP/XLOOKUP, Power Query preferred).
• Good communication and coordination skills.
• Problem-solving and multitasking ability.
• Attention to detail and accuracy.
• ERP/POS system knowledge will be an added advantage.